Ratings based on 746 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Virginia Solis, Hotel Management
Dear Page,Thank you so much for your perfect rating! We're delighted to hear that you had an exceptional experience at SLS LUX Brickell. Your feedback means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another amazing stay in the future!
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Virginia Solis, Hotel Management
Dear Valeria,Thank you for sharing your experience with us! We're delighted to hear you enjoyed your stay at SLS LUX Brickell
by A verified traveler
Posted 11 Dec 2024
Hotel is located in the heart of it all. Restaurants, shopping all within walking distance. Beautiful clean hotel with friendly service. Will stay here again.
Comment from Hotel Management
15 Dec 2024 by Virginia Solis, Hotel Management
Dear Michael,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at SLS LUX Brickell and found our location so convenient for exploring the vibrant surroundings. It's great to know you appreciated the cleanliness of our hotel and the friendliness of our team.We look forward to welcoming you back on your next visit to Miami. If there’s anything we can do to make your stay even more memorable, please don't hesitate to let us know.
by A verified traveler
Posted 2 Dec 2024
GREAT LOCATION
Comment from Hotel Management
3 Dec 2024 by Virginia Solis, Hotel Management
Dear Lester,Thank you for sharing your feedback! We’re delighted you loved our prime location in the heart of Brickell. If there’s anything we can do to make your next stay at SLS LUX a 5-star experience, please let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 30 Nov 2024
It was an amazing hotel, located in the middle of Brickell. East to walk to shopping or where you needed. I would recommend this hotel to anyone in the Miami area
Comment from Hotel Management
2 Dec 2024 by Virginia Solis, Hotel Management
Dear Kurt,Thank you for your glowing review! We’re delighted to hear you had such an amazing experience at SLS LUX Brickell and enjoyed our prime location in the heart of Brickell. Being within walking distance to great shopping and key destinations is something we’re thrilled to offer our guests.Your recommendation truly means a lot to us, and we’re grateful for your kind words. We hope to welcome you back soon for another memorable stay in Miami!
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Virginia Solis, Hotel Management
Dear Jose,Thank you for your wonderful 5/5 review! We're thrilled to hear that you had an exceptional experience at SLS LUX Brickell. Our team takes great pride in providing top-notch service and creating memorable stays for our guests, and your kind words mean the world to us.We look forward to welcoming you back soon for another luxurious and delightful visit. If there's anything we can do to make your next stay even more special, please don’t hesitate to reach out.
by A verified traveler
Posted 24 Nov 2024
Horrible staff - unfriendly and unhelpful
Comment from Hotel Management
27 Nov 2024 by Virginia Solis, Hotel Management
Dear Vivek,Thank you for taking the time to share your feedback. We deeply regret to hear that your experience with our staff did not meet your expectations. Providing warm, attentive, and helpful service is a cornerstone of our values, and we are truly sorry if we fell short during your visit.Your input is invaluable to us, and we hope to have the chance to welcome you back in the future to provide the exceptional service you deserve.
by A verified traveler
Posted 24 Nov 2024
Loved the location
Comment from Hotel Management
27 Nov 2024 by Virginia Solis, Hotel Management
Dear Melissa,Thank you for your kind words! We’re thrilled to hear that you loved our location. Being in the heart of Brickell, we’re proud to offer our guests access to some of the best dining, shopping, and entertainment Miami has to offer.We hope your stay was just as enjoyable as the surroundings, and we look forward to welcoming you back for another fantastic experience soon!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Virginia Solis, Hotel Management
Dear Zachary,Thank you so much for your fantastic 5-star review! We are delighted to know that your experience at SLS LUX Brickell exceeded your expectations. Our team takes great pride in ensuring every guest feels welcomed and pampered, and it’s wonderful to see that reflected in your feedback.We can’t wait to welcome you back for another unforgettable stay. If there’s anything you’d like us to arrange or prepare for your next visit, please don’t hesitate to let us know.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Virginia Solis, Hotel Management
Dear Ryan,Thank you for your incredible 5-star review! We’re thrilled to hear you enjoyed your stay at SLS LUX Brickell and that we were able to provide an exceptional experience. Your kind words motivate our team to continue delivering outstanding service and creating unforgettable memories for our guests.We hope to welcome you back soon for another luxurious and memorable stay. If there’s anything we can do to make your next visit even more special, please don’t hesitate to reach out.
