Ratings based on 1,995 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Two people in the reservation area went above and beyond to make my 3rd stay there awesome. Shane and Queeny understand customer service and I had to go out of my way to thank them as they went out of their way to make my stay outstanding.
Comment from Hotel Management
27 Nov 2024 by Nattika, Hotel Management
Thank you, Jeffrey! We appreciate you taking the time for the special shout out for Shane and Queenie too!
by A verified traveler
Posted 27 Nov 2024
Amazing room, amenities and staff went above and beyond - will be back.
Comment from Hotel Management
27 Nov 2024 by Nattika, Hotel Management
Thank you, Lori!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Nattika, Hotel Management
Thank you so much for the perfect score, Aronda!
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Nattika, Hotel Management
Thank you so much for the perfect score, Cathy. So glad to hear your stay was great.
by A verified traveler
Posted 25 Nov 2024
Easy check in, friendly staff, large, clean room, and right across the street from the beautiful Wisconsin State Capital.
Comment from Hotel Management
25 Nov 2024 by Nattika, Hotel Management
Thank you for the perfect score, Jenny! We are so happy to hear you enjoyed your stay!
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Nattika, Hotel Management
Thank you for the perfect score, Amber!
by A verified traveler
Posted 25 Nov 2024
The shuttle was a great bonus. Fantastic location.
Comment from Hotel Management
25 Nov 2024 by Nattika, Hotel Management
Thank you for the perfect score, Corrine! We are so happy to hear you enjoyed the location and our shuttle service!
by A verified traveler
Posted 25 Nov 2024
Not a good service, and not professional reception
Comment from Hotel Management
25 Nov 2024 by Nattika, Hotel Management
We are sorry to hear this, Xiangjun. Thank you for the feedback.
by A verified traveler
Posted 24 Nov 2024
I did not realize the Governors club was $75 Per person rather than per room. My girlfriend and I felt that $150 was expensive for our 2hr visit later in the night for a few drinks. I travel often and was surprised as well
Comment from Hotel Management
25 Nov 2024 by Nattika, Hotel Management
Dear Renee,We have sent the receipt for the upgrade charge. It was not 150. Please reach out if you have any question. What you might have seen was the authorization for incidentals, perhaps.But glad you had a great time.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Nattika, Hotel Management
Thank you for the perfect score, Angela! We are so happy to hear you enjoyed your stay!
