Ratings based on 975 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Hotel Management, Hotel Management
Thanks for your 5 star review, Erika! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Hotel Management, Hotel Management
Thanks for your glowing recommendation, Jacqueline! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Madison!
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Hotel Management, Hotel Management
Thanks for your glowing recommendation, Barbara! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
by A verified traveler from Plainfield
Posted 16 Sep 2024
Place is clean
Comment from Hotel Management
16 Sep 2024 by Hotel Management, Hotel Management
Thanks for your 5 star review, Jose! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
by A verified traveler
Posted 16 Sep 2024
I had Covid and they refused to allow me to cancel my room with a waiver. The money was more important apparently than the health of their guests who could be exposed to Covid.
Comment from Hotel Management
16 Sep 2024 by GM, Hotel Management
Owanna, We are so very sorry to hear you came down with COVID-19, and sincerely apologize for the inconvenience, but we are unable to force cancellations for COVID anymore for non-refundable, non-cancellable bookings.
by A verified traveler from Raleigh
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by GM, Hotel Management
Thanks for your 5-star review, Jae Hwan! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
by A verified traveler
Posted 12 Sep 2024
It was nice
Comment from Hotel Management
16 Sep 2024 by GM, Hotel Management
Thanks for your 5-star review, Mendy! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Madison!
by A verified traveler
Posted 9 Sep 2024
The hotel was clean and very comfortable. I would stay at this hotel again and recommend this hotel to others.
Comment from Hotel Management
9 Sep 2024 by Hotel Management, Hotel Management
Thanks for your amazing review, Veronica! We are so happy to hear you enjoyed your stay. We appreciate you staying with us and look forward to welcoming you on your next visit to Downtown Madison!
by A verified traveler
Posted 7 Sep 2024
The nicest building on the block for sure. We enjoyed the comfortable atmosphere. The bedding was cozy and the room was able to reach low temperatures perfect for cuddling. 😉
Comment from Hotel Management
9 Sep 2024 by Hotel Management, Hotel Management
Thanks for your 5 star review, Tyler! We are so happy to hear you enjoyed your stay. We appreciate you staying with us and look forward to welcoming you on your next visit to Downtown Madison!
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Hotel Management, Hotel Management
Thanks for sharing your review with us, Valerie! We look forward to welcoming you on your next visit to Downtown Madison, and we strive to make it an enjoyable experience!
