Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
We stayed here few times and love this hotel!
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Customer Service, Hotel Management
Samantha, it seems there was an issue during your stay. The team values your feedback and would appreciate any additional details you could share. This helps ensure future stays are more enjoyable.
by A verified traveler
Posted 1 Jan 2025
Human stains in the couch was super cringe! Thankful I never sit on hotel furniture. Breakfast buffet was not appetizing. Stale bread items, and coffee- bummer. This is the new standard for name brand hotels. Such a shame. This was a Super 8 experience with nicer artwork.
Comment from Hotel Management
3 Jan 2025 by Customer Service, Hotel Management
Tara, the team values your feedback. They continuously strive to enhance the guest experience and will take your comments into consideration. Thank you for sharing your thoughts.
by A verified traveler
Posted 1 Jan 2025
Had dinner in sway and the food came out cold
Comment from Hotel Management
3 Jan 2025 by Customer Service, Hotel Management
Rassa, thank you for sharing your feedback. We're sorry there was an issue with your dinner experience. Your comments are appreciated and will be shared with the team to enhance our dining services. We're thrilled you enjoyed your stay at Hyatt Regency Louisville otherwise and look forward to having you back.
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Calvin, thank you for choosing to stay with us at Hyatt Regency Louisville. We look forward to welcoming you back soon!
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Annette, thank you for staying with us at the Hyatt Regency Louisville. We're thrilled to see your positive rating and hope to welcome you back soon!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
Julie, we're thrilled you enjoyed your stay at Hyatt Regency Louisville. We look forward to welcoming you back soon!
by A verified traveler
Posted 28 Dec 2024
We couldn't cook the room under 65. The fan was extremely loud when turned on. Other than that, or was great.
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Mindy, the team appreciates your feedback and is pleased to hear that you enjoyed most aspects of your stay. They will look into the concerns you mentioned to ensure a comfortable environment for all guests. Your insights are valuable, and they hope to welcome you again in the future.
by A verified traveler
Posted 15 Dec 2024
Extremely Comfortable, convenient location, fantastic breakfast buffet!
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
Susie, we are thrilled you enjoyed your stay at Hyatt Regency Louisville. It's great to know that the comfort, location, and breakfast buffet exceeded your expectations. We look forward to welcoming you back!
by A verified traveler
Posted 14 Dec 2024
Very nice and clean. Great location
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
Melissa, we’re delighted you loved your experience at Hyatt Regency Louisville. It's great to know you enjoyed the location and found everything nice and clean. We hope to see you again soon!
