Ratings based on 520 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
This hotel is in an excellent location for walkability to great restaurants. There are so many awesome food options right outside the hotel! It felt clean and high end. The nouse was the biggest issue with this particular location. Everytime someone enters or exits their room, the door slam was super loud and you could hear everything going on in the hallway as well as the rooms next to you and above you. We loved the location, so we'd stay here again, but definitely would request a room on the top floor to avoid loud footsteps above us all day and night.
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear Amber, While I am very glad you enjoyed our location and awesome atmosphere, I'm sorry that noise pollution kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Best, Michael Reidy, GM
by A verified traveler
Posted 22 Nov 2024
Great location great hotel. No food on weekends
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear gary, We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon! Best, Michael Reidy, GM
by A verified traveler from 7246 Creek view Drive
Posted 17 Nov 2024
Great time and very clean
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Raymond, I know that I am biased, but our housekeeping staff is the finest in Louisville. Thank you so much for being our guest and recognizing the hard work of our team in this kind review. We are thrilled that you were more than satisfied with your stay, and we hope to welcome you back soon. Best, Michael Reidy, GM
by A verified traveler
Posted 11 Oct 2024
Fun and vibrant location
Comment from Hotel Management
12 Oct 2024 by GM, Hotel Management
Dear Andy, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Michael Reidy, GM
by A verified traveler
Posted 11 Oct 2024
Very clean and parking was great as it was attached to the hotel! Dining options everywhere!
Comment from Hotel Management
12 Oct 2024 by GM, Hotel Management
Dear GARY, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Michael Reidy, GM
by A verified traveler
Posted 6 Oct 2024
Great experience
Comment from Hotel Management
7 Oct 2024 by GM, Hotel Management
Dear Michael, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Michael Reidy, GM
by A verified traveler
Posted 8 Sep 2024
Friendliest staff we have encountered in a long time!
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Randell, We are truly blessed with an amazing team of warm and friendly individuals. Your delightful review has truly lifted our spirits. We eagerly look forward to the pleasure of welcoming you back again soon! Best, Michael Reidy, GM
by A verified traveler
Posted 26 Aug 2024 on Orbitz
The location and staff were perfect.
Comment from Hotel Management
27 Aug 2024 by GM, Hotel Management
Dear NAQUAYA, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our location and, more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Michael Reidy, GM
by A verified traveler
Posted 25 Aug 2024
by A verified traveler
Posted 13 Aug 2024
Clean and walkable to good breakfast options.
Comment from Hotel Management
13 Aug 2024 by GM, Hotel Management
Dear Tingting, Thank you for your kind comments. I am thrilled that you liked our clean rooms and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Michael Reidy, GM
