Ratings based on 992 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The friendliness of the staff was top notch as well as the valet services. I forgot my charger in the car and without hesitation, within 5 mins I had it. When checking in my room was not available and the front desk did a courtesy upgrade without a fee. The customer service was exceptional!
Comment from Hotel Management
26 Nov 2024 by Andrea, Hotel Management
Hi Nancy,Thanks for staying with us and sharing your experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 Nov 2024
I been to other Marriot Property but Live LA Marriot seems lost touch of what warm reception. At checked in all they say is free wifi, give me your credit card hold $150 deposit here's your key and unto the next! Like guest is just numbers pretty much!
Pros: near crypto waking distance, taco trucks nearby.
CONS: Surprises fees when you checked out.
Valet fee $ 60, parking fee to add with, (like it am I gonna expect elevator fee next?) And here comes destination fee $30, and if you order Starbucks coffee in the lobby, ypu want to pay cash but you are tab to just charged it to your room and violah here comes room service fee. ( you can just order coffee from doordash.
There is a parking area just accross $30 flat fee, if you want more security go next block there is gated parking with security $30 a day.
The Courtyard Marriot Live LA has no breakfast so dont be fooled.
Comment from Hotel Management
12 Nov 2024 by Andrea, Hotel Management
Hi Lanie,Thank you for staying with us and sharing your feedback. If your time permits, please explore Marriott's Bonvoy loyalty program, The app will provide you with quick and easy hotel brand information so that you can make the choice that best suits your needs. You will also receive and grow Bonvoy points that can translate into credits towards future stays. If your travels bring you back to DTLA, check out our Residence Inn Hotel. It's located in the same building as Courtyard and does include breakfast in our Residence Inn Lounge, in process of renovation and will be brand new in couple of weeks.
by A verified traveler
Posted 12 Nov 2024
Hotel was nice. We had a great time.
Comment from Hotel Management
12 Nov 2024 by Andrea, Hotel Management
Hi Davette,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 Nov 2024
Awesome
Comment from Hotel Management
11 Nov 2024 by Andrea, Hotel Management
Hi cary, Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!
by A verified traveler
Posted 8 Nov 2024
Property was convenient to the peacock theater.
They only have valet parking at $60 per night.
They also charge you $30 a day to use at their restaurant which is a coffee house. When they tell you about it you think they are giving it to you but in the end its a additional charge.
Comment from Hotel Management
8 Nov 2024 by Andrea, Hotel Management
Hi Patti,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Andrea, Hotel Management
Hi Kelly,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!
by A verified traveler
Posted 1 Nov 2024
Great place to stay
Comment from Hotel Management
1 Nov 2024 by Andrea, Hotel Management
Hi Romario,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Oct 2024
location
Comment from Hotel Management
14 Oct 2024 by Andrea, Hotel Management
Hi Robert,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Oct 2024
location
Comment from Hotel Management
14 Oct 2024 by Andrea, Hotel Management
Hi ROBERT,Thank you for staying with us and sharing your review. We look forward to welcoming you back soon!
by A verified traveler
Posted 10 Oct 2024
Andrew at the front desk was AH-MAZING! I love how this hotel was walking distance from Peacock Theater and the LA convention center. Easy access off the fwy too!
Comment from Hotel Management
10 Oct 2024 by Andrea, Hotel Management
Hi JAZMIN,Thank you for staying with us and sharing your review. I have recognized Andrew to the entire Hotel team. He will be super psyched that he positively impacted your stay. We look forward to welcoming you back soon!
