Ratings based on 23 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
5.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Marriott Long Beach Downtown Team, Hotel Management
Dear Veronica, We appreciate you taking the time to leave your generous rating regarding your recent visit to Marriott Long Beach Downtown. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards,Marriott Long Beach Downtown Team
by A verified traveler from Phoenix
Posted 11 Nov 2024
Amazing!
by A verified traveler
Posted 10 Nov 2024
The hotel is good, just the area around is kind of dirty and full of homeless people.
Comment from Hotel Management
11 Nov 2024 by Marriott Long Beach Downtown Team, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us. We certainly appreciate your generous comments regarding our hotel. However, we are sorry for any issues you encountered. We know that the popularity of our surroundings can add some challenges, and we regret if this affected your time with us. We do strive to provide everything you need for a relaxing stay, and we hope that we were successful. Once more, we appreciate your comments and hope you will consider visiting again, perhaps during a less busy time of year.Best Regards,Marriott Long Beach Downtown Team
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 31 Oct 2024
room was clean
Comment from Hotel Management
1 Nov 2024 by Marriott Long Beach Downtown Team, Hotel Management
Dear Jaime, Thank you so much for your kind words about Marriott Long Beach Downtown! We're thrilled that you found our accommodations exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Best Regards,Marriott Long Beach Downtown Team
by A verified traveler
Posted 28 Oct 2024
Very good experience
by A verified traveler
Posted 22 Oct 2024
Everything was good except that at around 2 am water started leaking from the ceiling.
Comment from Hotel Management
23 Oct 2024 by Marriott Long Beach Downtown Team, Hotel Management
Dear Evelyn, Thank you for sharing your feedback. While we are glad you had a good stay overall, we are truly sorry to hear about your experience regarding the issues you had in your room. Please accept our apologies for any inconvenience this has caused. We are committed to upholding a high standard of quality and service and will be sure to look into this concern. For future visits, please know our front desk is always staffed around the clock to help make your stay as comfortable as possible. Thank you so much for bringing this to our attention. We hope to have the opportunity to make your next stay with us outstanding in every respect.Best Regards,Marriott Long Beach Downtown Team
by A verified traveler
Posted 19 Oct 2024
Helpful staff.
by A verified traveler
Posted 7 Oct 2024
Close to the beach.
Comment from Hotel Management
8 Oct 2024 by General Manager, Hotel Management
Dear Bonnie, Thank you for the great review. We loved knowing how pleased you were with our location and appreciated the easy access to the beach. It is one of the many reasons our guests choose to stay with us. We hope to host you again at Marriott Long Beach Downtown when your travels bring you back into the area. Thank you again for the wonderful compliments!Best regards,Kellen AasiGeneral Manager
by A verified traveler
Posted 5 Oct 2024
