Ratings based on 986 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The staff is amazing!! So friendly and quick to help when towels and things were needed.
Comment from Hotel Management
25 Nov 2024 by Jose, Hotel Management
Dear valued guest, Thank you for staying at our property. We are glad that you enjoyed your stay and our service was above and beyond. We would be happy to welcome you back at the Residence Inn by Marriott for your future visits to London.
by A verified traveler
Posted 24 Nov 2024
Nice hotel but unusual amount of flies in room
Comment from Hotel Management
25 Nov 2024 by Jose, Hotel Management
Dear valued guest, Thank you for your feedback. We will have the department in charge to look into this. We would be happy to welcome you back at the Residence Inn by Marriott for your future visits to London.
by A verified traveler
Posted 17 Nov 2024
I love the cleanliness of the place and the employees are very nice and professional . The breakfast is not bad too.
Comment from Hotel Management
19 Nov 2024 by Jose, Hotel Management
Dear valued guest, Thank you for your feedback. We are glad that you enjoyed your stay at our property and liked our professionalism and cleanliness.We would be happy to have you back at the Residence Inn by Marriott London Downtown for your future visits to London.
by A verified traveler
Posted 17 Nov 2024
Great checkin service and the same employee was very helpful and kind
Comment from Hotel Management
19 Nov 2024 by Jose, Hotel Management
Dear valued guest, Thank you for your feedback. We are glad that you enjoyed your stay at our property and our staffed welcome you kindly. We would be happy to have you back at the Residence Inn by Marriott London Downtown for your future visits to London.
by A verified traveler
Posted 11 Nov 2024
The property is advertised as having free wi-if. They do not.
Comment from Hotel Management
11 Nov 2024 by Jose, Hotel Management
Dear Mr. KozakThank you for taking the time to provide us with feedback.Complementary Wi-Fi is offered at our property. Could please you advise us how did to get to know that it was not complementary?
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Jose, Hotel Management
Dear valued guest.Thank you for rating our property. We are glad that you enjoyed your stay. We would be happy to welcome you back to the Residence Inn by Marriott London Downtown for your future visits.
by A verified traveler
Posted 25 Oct 2024
First time here.. Booked to go to a concert… Beautiful room, delicious breakfast
Comment from Hotel Management
26 Oct 2024 by Jose, Hotel Management
Dear valued guest.We are glad that you enjoyed your room and the complementary breakfast we offer on property. We would be happy to welcome you back to the Residence Inn by Marriott London Downtown for your future visits.
by A verified traveler
Posted 25 Oct 2024
Great place to stay!
Comment from Hotel Management
25 Oct 2024 by Jose, Hotel Management
Dear valued guest, We are glad that you enjoyed your stay at our property.We would be happy to have you back at the Residence Inn by Marriott London Downtown for your future visits to London.
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Jose, Hotel Management
Dear valued guest. Thank you for rating our property. Please let us know what we could have done better to improve your experience at the Residence Inn by Marriott London Downtown.
by A verified traveler
Posted 15 Oct 2024
Great hotel, especially if you are visiting a nearby hospital.
Comment from Hotel Management
21 Oct 2024 by Jose, Hotel Management
Dear valued guest. We are happy that our location worked perfectly for your needs. We would be happy to welcome you back at the Residence Inn by Marriott London Downtown for you future visits to London.
