Ratings based on 974 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
I didn't like anything about the place
by A verified traveler
Posted 16 Dec 2024
You would think Hilton would provide at least plastic drinking glasses at a three star hotel. But no, only paper coffee cups.
Comment from Hotel Management
17 Dec 2024 by Marc Franklin - Director of Sales, Hotel Management
Thank you for your wonderful review! We're so glad you had a great staycation.We truly appreciate your feedback and look forward to welcoming you back next time!
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Marc Franklin - Director of Sales, Hotel Management
Dear Valued Guest,We're thrilled to hear that you had such a positive experience from the moment you arrived. It’s great to know that you found the room clean and the beds perfectly comfortable. We're also delighted that you enjoyed the outstanding food at our restaurant.We look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing our hotel!
by A verified traveler
Posted 3 Dec 2024
DoubleTree management should be ashamed of this property. The lack of heat in the lobby (on a chilly Monday 12/2/24) should have been warning. While the bed was comfy, the carpeting, walls, tile, furniture are well beyond need of replacing. Won’t stay here again!!!
Comment from Hotel Management
4 Dec 2024 by Marc Franklin - Director of Sales, Hotel Management
Dear Richard,We are truly grateful for your review and for selecting our hotel for your accommodation needs.We deeply regret to hear about your disappointing experience during your recent stay at our DoubleTree by Hilton Little Rock location. Providing a comfortable and enjoyable stay for our guests is our top priority, and it is disheartening to learn that we fell short of meeting your expectations.Your feedback regarding the condition of the hotel and the lack of controlling the heat in the lobby. We apologize for any inconvenience this may have caused you. Rest assured, we take all guest concerns seriously, and we will work diligently to address these issues and make necessary improvements to ensure a better experience for our guests in the future.We appreciate you bringing these issues to our attention as it allows us the opportunity to rectify the situation and improve our services. Please know that your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.
by A verified traveler
Posted 30 Nov 2024
I really enjoyed the view
Comment from Hotel Management
2 Dec 2024 by Marc Franklin - Director of Sales, Hotel Management
Dear Alexis,It’s wonderful to hear you had a great time at DoubleTree by Hilton Little Rock. The convenient location and nearby attractions certainly make it easy to enjoy the city's best. Our team members are glad you appreciated their friendliness, and we’re thrilled you enjoyed the beautiful views and restaurants in the area. Thank you for recommending us, and we hope to welcome you back on your next trip to Little Rock!
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Marc Franklin - Director of Sales, Hotel Management
Dear Madison,It’s wonderful to hear you had a great time at DoubleTree by Hilton Little Rock. The convenient location and nearby attractions certainly make it easy to enjoy the city's best. Our team members are glad you appreciated their friendliness, and we’re thrilled you enjoyed the beautiful views and restaurants in the area. Thank you for recommending us, and we hope to welcome you back on your next trip to Little Rock!
by A verified traveler
Posted 25 Nov 2024
The rude neighbors kind of ruined the trip for me.
Comment from Hotel Management
27 Nov 2024 by Marc Franklin - Director of Sales, Hotel Management
Thank you for sharing your comments with us. We strive to provide our guests with a pleasant atmosphere, responsive service, and helpful amenities, and we are sorry to hear that you felt otherwise on this occasion. Thank you, and we wish you happier travels ahead.
by A verified traveler from Hot Springs
Posted 20 Nov 2024
Great location. Parking was easy. Hotel was clean and the downstairs restaurant was good. I will stay again and recommend to others
Comment from Hotel Management
21 Nov 2024 by Marc Franklin - Director of Sales, Hotel Management
Dear Valued Guest,Thank you for sharing your fantastic experience with us! It’s wonderful to hear that your trip went smoothly and that the welcoming atmosphere created a great start to your stay. The Arkansas River offers a unique view, and we’re pleased that you found your room clean and fresh. We look forward to welcoming you back soon for another enjoyable stay! Remember that we will have the famous, warm DoubleTree cookie ready for your arrival.
by A verified traveler
Posted 18 Nov 2024
Will stay again
Comment from Hotel Management
18 Nov 2024 by Marc Franklin - Director of Sales, Hotel Management
Rasha,Thank you for staying with us at DoubleTree by Hilton Little Rock. It’s wonderful to hear you enjoyed your visit, from the comfortable and tidy room to the delightful dining experience. The team at the hotel will be pleased to know they left a good impression. We appreciate your recommendation and look forward to welcoming you back for another great stay.
by A verified traveler
Posted 18 Nov 2024
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Comment from Hotel Management
18 Nov 2024 by Marc Franklin - Director of Sales, Hotel Management
Stacy,Thank you for sharing your experience. It seems there were several aspects of your stay that did not meet expectations. The team always strives to provide a comfortable environment, and it's disappointing to hear your visit was not what you hoped for. ]
