Ratings based on 971 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Wouldn’t suggest my worst enemy staying here
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear Carl, We're truly sorry your experience didn't meet expectations. Your feedback means a lot, and we're committed to making things right on your next visit. Thank you for sharing your thoughts. Sincerely, Bryan Sullivan, GM
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by GM , Hotel Management
Dear Derek, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Bryan Sullivan, GM
by A verified traveler
Posted 13 Nov 2024
Would stay there again. Highly recommended. Thank you Embassy Suites!
Comment from Hotel Management
13 Nov 2024 by GM, Hotel Management
Dear Jennifer, Thank you so much for taking the time to share your feedback with us! We are so thrilled to hear that you enjoyed your stay and that you would highly recommend our property. We look forward to welcoming you back again for memorable moments. Best, Bryan Sullivan, GM
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by GM , Hotel Management
Dear Noemi, We regret that we have fallen short while you were our valued guest and that you did not enjoy your stay. We appreciate you choosing our hotel while visiting our area and hope to have the opportunity to welcome you again for a more pleasurable experience. Sincerely, Bryan Sullivan, GM
by A verified traveler
Posted 11 Nov 2024
All very good
Comment from Hotel Management
11 Nov 2024 by GM , Hotel Management
Dear Steve, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and hope to welcome you again soon. Best, Bryan Sullivan, GM
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Lisa, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Bryan Sullivan, GM
by A verified traveler
Posted 9 Nov 2024
Easy walk to pinnacle arena. Great food At restaurant and bar. Excellent breakfast
Room was spacious and clean. Staff was so friendly and helpful.
Comment from Hotel Management
10 Nov 2024 by GM, Hotel Management
Dear Susan, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Bryan Sullivan, GM
by A verified traveler
Posted 9 Nov 2024
Clean & friendly staff. Highly recommend
Comment from Hotel Management
10 Nov 2024 by GM, Hotel Management
Dear Madison, We strive to provide a pleasant stay, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Bryan Sullivan, GM
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by GM, Hotel Management
Dear Yandi, It’s wonderful to hear you had a five-star experience with us. It was a pleasure to host you, and we eagerly look forward to your return visit. Best, Bryan Sullivan, GM
by A verified traveler
Posted 22 Oct 2024
Everyone was so friendly
Comment from Hotel Management
22 Oct 2024 by GM, Hotel Management
Dear Christina, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Bryan Sullivan, GM
