Ratings based on 981 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Wilton
Posted 17 Nov 2024
Thumbs up!
Comment from Hotel Management
19 Nov 2024 by Corey, Hotel Management
Thanks!
by A verified traveler
Posted 17 Nov 2024
Great location. The beds were very comfortable and the hotel was beautiful
Comment from Hotel Management
19 Nov 2024 by Corey, Hotel Management
Thank you for staying with us
by A verified traveler from Chicago
Posted 9 Nov 2024
Long check in. Shower dirty.
Comment from Hotel Management
11 Nov 2024 by Corey, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 8 Nov 2024
Great location, convenient to local restaurants and cafes. But the rooms condition was just “good”, clean but a bit rundown.
Comment from Hotel Management
8 Nov 2024 by Corey, Hotel Management
Thank you for staying with us. We do have a renovation planned for very soon.
by A verified traveler from El Paso
Posted 5 Nov 2024
Good hotel but room was old, couldn’t set the proper water temperature in the shower, the bathroom was clean but you could see many details of lack of maintenance. The worst was that I could hear all the conversation from the people next room, not very good sound proof.
Comment from Hotel Management
6 Nov 2024 by Corey, Hotel Management
Thank you for your feedback. We do have a renovation coming soon.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Corey, Hotel Management
Thank you
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Corey, Hotel Management
Thank you
by A verified traveler
Posted 29 Oct 2024
Rooms are horrible condition, paint peeling as I’m taking a shower.
Carpet looks like it’s 30 years old and is stained from who knows what. The hallways smell like mold and mildew. I would never recommend staying here. The pictures on the website make it look like it’s updated, but it’s not. Everything is broken.
Comment from Hotel Management
30 Oct 2024 by Corey, Hotel Management
Thank you for your feedback. Everything is not broken. We did have an update a few years ago and the bathtubs/showers were resurfaced. It has not held up well but we do have another renovation coming up very soon.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Corey, Hotel Management
We appreciate you staying with us
by A verified traveler
Posted 28 Oct 2024
Slow
Poor bar service
Comment from Hotel Management
30 Oct 2024 by Corey, Hotel Management
Thank you for your feedback
