Ratings based on 205 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Wonderful hotel! Exceptional customer service.
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 14 May 2024
Excellent.
by A verified traveler
Posted 12 May 2024
This is the second time I stay at the hotel. The building and rooms are old but clean and well maintained and kept: each unit has a kitchenette but in this occasion the stove was not working so I cannot give a 5 star rating. The hotel service is excellent and friendly. My suggestion is to provide at least 1 bottled water daily to guest although there is a big jug in the lobby. Finally, just want to make a comment that the pizza at the restaurant (Dukes’s) is terrible. Not sure if the altitude affects the flour, but I do not recommend the pizza from the hotel- I even got stomach sick from it (may be a combination of the altitude and the pizza).
by A verified traveler
Posted 26 Apr 2024
It’s ok.
by A verified traveler
Posted 17 Apr 2024
Great location, staff was friendly, and the place was clean and very comfortable.
by A verified traveler
Excellent hotel !!!
Posted 29 Mar 2024 on HotelsThis hotel is s great choice . It is located in a very safe area, with an ATM and mall with a supermarket next door. It is in a very convenient area, between the old town and the south where the good restaurants are. It is not a walkable distance but Uber is very cheap and easy. The room was amazing , very spacious, and bright, with a big bedroom and living room, kitchenette, and plenty of windows facing the Main Street . Service was amazing , very courteous, helpful, and client oriented. The included breakfast was very good . Aside from the common areas needing a little bit of revamping, I felt like I was in a five star hotel. I totally recommend this hotel and I will stay for sure again on this hotel when back to Bolivia .
by A verified traveler
Posted 20 Mar 2024 on Hotels
Excelent
by A verified traveler
Posted 19 Feb 2024
by A verified traveler
Posted 28 Jan 2024
We loved the room, the staff were super nice and the whole experience was great. I would recommend better food at the restaurant. The variety and taste of the buffet and a la carte do not match the high standard the this hotel has.
