Ratings based on 43 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024 on Wotif
The property was nothing like showing on website. Very disappointing - I checked out on the day I arrived and found suitable accommodation.
Comment from Hotel Management
13 Jun 2024 by Teja W., Hotel Management
Hi Diana,We are sorry to know that your experience was less than satisfactory, however we certainly would rectify the issue and work on a solution if this issue was brought up during your visit at the property. We have checked our records at the property and there was no information or record regarding your feedback which makes it difficult for us to trace the issue with your reservation.Best regards,
by A verified traveler
Posted 22 Jan 2024 on Hotels
For 2 days there was no hot water and i have not taken shower in AB hotel shower was just dripping room righting is across the bathroom there is no light in room i had to keep the curtsins open at all time I kindly request Hotels.com not to publish filtered photos of the hotels room to deceive guests we as a guest only trust what Hotels.com tell us and show us but we end up in a terrible dirty place and room which is not suitible for stay at all. My both reservation in Bali POP hotel and AB hotel were terrible and they were non refundable and changeable accomodations as i contacted Hotels.com
by A verified traveler
Worth for it's money, good for short stay
Posted 14 Nov 2023 on HotelsWorth for it's money, good location, walking distance to beach. The bed is very comfortable, good quality. But they should install more lamps in the room cause it is deem
by A verified traveler
Posted 26 Sep 2023
My room doesn’t look like the picture. It look very old and toilet was dirty. The water from the shower was clogged
Comment from Hotel Management
11 Oct 2023 by Chindy, Hotel Management
Dear Pooncharas,Thank you for writing us a review regarding your recent stay at AB Hotel Kuta. We would like to extend our apologies as your experience is certainly not what we would like our guests to have. Rest assured that your comments regarding the rooms and cleanliness of our toilet also the clogged water from the shower will help us to make changes for the better and to address the issues that you experienced.Once again, thank you for your feedback. We hope to have the opportunity to serve you better in the future.Best regards,Chindy NovitasariAB Hotel Kuta
by A verified traveler
Posted 2 Sep 2023
Comment from Hotel Management
4 Sep 2023 by Chindy, Hotel Management
Dear Samantha,Greetings from AB Hotel Kuta...Thank you for spending your time to scoring your experience stay with us. Hopefully we could having you again in the nearest future.Best regards,Chindy - Reservations
by A verified traveler
Posted 11 Apr 2023
The hotel room was very nice. The biggest pleasant surprise was how large the room was, with a makeup desk/mirror, and a separate desk for working. Bed was comfortable, there was plenty of closet space and a hood sized balcony. The shower was super strong & the water hot - best shower I've had on Bali. Close to the beach, restaurants & clubs. Overall, a great hotel.
Comment from Hotel Management
17 May 2023 by Teja W., Hotel Management
Dear Suzy,Thank you for your positive and detailed review especially about the Deluxe Room with Balcony. We are delighted that you had an overall pleasant stay and we thank you for your compliments.We hope to welcome you back one day. Until then, take care and stay safe.Best regards,
by A verified traveler
Posted 1 Jan 2020 on Wotif
by A verified traveler
Posted 11 Dec 2019
I like this hotel but this hotel doesn’t have lift for my big luggage .
by A verified traveler
Posted 1 Dec 2019
Reasonable price and good location near restaurants and shops
by A verified traveler
Posted 1 Nov 2019 on Hotels
