Ratings based on 980 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Beautiful
by A verified traveler
Posted 10 Jan 2025
Great people
Comment from Hotel Management
16 Jan 2025 by Rodrigo A, Hotel Management
Thank you for your feedback. We're sorry to see your experience wasn't the best during your stay. If you wish to share further information for us to improve please contact us directly. We hope you can give us a second chance.
by A verified traveler from Charlotte
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Rodrigo A, Hotel Management
We're glad to see you enjoyed your stay with us. We hope to welcome you back soon!
by A verified traveler
Posted 2 Jan 2025
We had a great time at the Hyatt...many great dining options within walkable distance and a very clean hotel.
Comment from Hotel Management
3 Jan 2025 by Rodrigo A, Hotel Management
Thank you for your feedback! We're glad you enjoyed your visit.
by A verified traveler
Posted 1 Jan 2025
Wonderful and clean hotel
Comment from Hotel Management
2 Jan 2025 by Rodrigo A, Hotel Management
Thank you for your feedback! We're glad to hear you enjoyed your stay with us.
by A verified traveler
Posted 30 Dec 2024
The hotel is in great condition and very clean. It's in the heart of downtown, close to lots of good dining options and places to go to like the historic Market Square.
Comment from Hotel Management
31 Dec 2024 by Rodrigo A, Hotel Management
We're glad to hear you enjoyed your stay, as well as our great downtown location close to all the action. Hope to welcome you back soon!
by A verified traveler
Posted 29 Dec 2024
Breakfast definitely needs improvement
Comment from Hotel Management
2 Jan 2025 by Rodrigo A, Hotel Management
Thank you for your comments. We will share this with the breakfast team to continue improving our services. We hope to welcome you back soon!
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Rodrigo A, Hotel Management
Thank you for your scores! We're glad to hear you enjoyed your stay.
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
16 Jan 2025 by Rodrigo A, Hotel Management
Thank you for such high scores!
