Ratings based on 989 Verified Reviews

3.7 out of 5
82% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
I stayed here once before It's an amazing value for the price.And it's a nice place anyway, front desk amazing made me feel welcome. I will stay here whenever i'm in klamath falls
Comment from Hotel Management
19 Nov 2024 by Guest Relation Management, Hotel Management
Hi Gary,Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us not just once, but twice. It's wonderful to know you find us to be a great value for the price, and we're especially glad our front desk team made you feel welcome. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
The manager or owner was great courteous clean rooms
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello John,We appreciate your kind words about our manager and the cleanliness of our rooms. Our team strives to provide exceptional service to all guests. If you have any further feedback or need assistance, please don't hesitate to contact us.
3 out of 5
by A verified traveler

Posted 13 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Pamela,We appreciate you choosing to stay at our hotel. If there were any aspects of your stay that could have been improved, please do not hesitate to reach out to us directly so we can address them for you. We hope to welcome you back in the future for an even better experience!
3 out of 5
by A verified traveler

Posted 1 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Brian,We appreciate you choosing to stay with us and we hope you had an enjoyable time at our hotel. If there are any concerns you would like to share, please feel free to contact us directly so we can address them accordingly.
4 out of 5
by A verified traveler

Posted 20 Sep 2024
Great stay
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Jeff,Thank you for sharing your feedback with us! We are delighted to hear that you had a great stay at our hotel. Our team works hard to ensure all our guests have a positive experience. Should you choose to stay with us again in the future, we look forward to welcoming you back.
1 out of 5
by A verified traveler

Posted 20 Sep 2024
Blood stain on bed sheet, mold smell in bathroom, boogers on wall, and soo much more dirtiness to tell. Horrible experience.
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Dustin,We regret to hear about the concerns you've raised regarding your recent stay. Your feedback has been noted and will be shared with our team for further improvement. We value all guest feedback to enhance our services.
3 out of 5
by A verified traveler

Posted 16 Sep 2024
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Weidi,We appreciate you choosing our hotel for your stay. If there were any aspects of your experience that we could improve on, please don't hesitate to reach out to us directly so we can address them appropriately. We hope to have the opportunity to welcome you back in the future.
3 out of 5
by A verified traveler

Posted 9 Sep 2024
The Maverick is an old motel and shows wear and tear. They have these weird metal bed surrounds that you bump your feet into and the bed made metallic squeaky sounds but only on my side. But for one night in a small town, it was fine.
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Joann,We appreciate your feedback on your recent stay at The Maverick. Our team will look into the issues you've raised regarding the bed surrounds and noise to ensure all guests have a comfortable experience. Thank you for choosing to stay with us for your time in the town.
3 out of 5
by A verified traveler

Posted 4 Sep 2024
Staffs are great and accommodating but when we arrived at the reserved room, we xan smell the bleach which is too strong and unhealthy to the lungs. There's no iron, hair dryer and coffee is served at the office from 7am to 10am. Coffee is not strong enough for me, no decaf or tea.
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Teciano,We appreciate your kind words regarding our staff and service. We apologize if the scent in your room was overwhelming for you. Please note that amenities such as irons and hair dryers are available upon request. The coffee schedule and options are as per our standard offerings, but we'll take your feedback into consideration for future improvements. Thank you for bringing these points to our attention.
5 out of 5
by A verified traveler

Posted 31 Aug 2024
Located in the center of Town it was easy access to the public transportation system and Fast food is just 9 Minutes away. Room was clean and very peaceful.
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Warren,We are delighted to hear that you found our hotel's central location convenient and that you enjoyed the cleanliness and peacefulness of your room. Should you have any more feedback or require further assistance, please do not hesitate to reach out to our management team.