Ratings based on 961 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Nov 2024
The art is worth the stay alone. Proper contemporary art that provokes and prods. None of this hotel art malarky. There are dedicated gallery spaces and a real sense someone has taken the time to curate an experience for folx.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
It was a beautiful hotel. It was clean perfect night.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
5 out of 5
by A verified traveler

Posted 12 Nov 2024
The corner suite was large and nicely decorated. Furniture seemed new and the hide away bed was comfy. The restaurant in the hotel was excellent! Excellent drinks and food.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
First class all the way! From the courteous valet greeting to the amazing frost desk staff, the wonderful art to the upscale atmosphere, the exceptionally clean and superbly appointed room to the intimate dining, everything was top notch. Thank you for such a delightful 3 nights!
Comment from Hotel Management
18 Nov 2024 by Andrew Fabula, Director of Rooms, Hotel Management
Thank you for your outstanding review. We hope to accommodate you again in the future
4 out of 5
by A verified traveler

Posted 10 Nov 2024
I would definitely stay here again. My only complaint is the bathroom sink from time to time let out a smelly odor.
Comment from Hotel Management
18 Nov 2024 by Andrew Fabula, Director of Rooms, Hotel Management
Thank you for your feedback. We were able to track down your stay details and forward this to our engineering team. We hope to see you again soon
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Very nice
Comment from Hotel Management
18 Nov 2024 by Andrew Fabula, Director of Rooms, Hotel Management
Thank you for your rating!
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Room and employees were amazing. Would definitely stay again.
Comment from Hotel Management
9 Nov 2024 by Andrew F. Director of Rooms, Hotel Management
Thank you for your feedback! We hope to see you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Comfortable room, very clean. I didn’t realize the hotel was actually part of a museum when I booked, admiring the beautiful artwork was a surprising and delightful experience-definitely plan to spend time exploring the exhibits!
Comment from Hotel Management
9 Nov 2024 by Andrew F. Director of Rooms, Hotel Management
Thank you for your feedback. We're glad you enjoyed your stay!