Ratings based on 891 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Very close to the port and excelente location around the downtown. Easy checking and decent facilities.
Very Nice personal staffing
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 12 Oct 2024
Clean and cozy room
by A verified traveler
Posted 13 Sep 2024
The staff was so polite and helpfull. If we come back again to Juneau we definitely chose the Baranof
by A verified traveler
Posted 8 Sep 2024
Excellent breakfast service
by A verified traveler
Posted 7 Sep 2024
Convenient town location. No airort shuttle
.
by A verified traveler
Posted 6 Sep 2024
A property that likely has a better past, however, it still exists in the past. Given the price point, I would have expected evidence of an attempt to modernize the rooms. Other properties in the area have a very worn appearance, and frankly I expected more from this hotel. Not a spoiled traveler, it just did not meet expectations.
Comment from Hotel Management
7 Sep 2024 by gm, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are currently scheduled for an update this coming fall. That will include refresh on our lower second to sixth floors with new case goods, faster internet, also new lighting. Will continue our updates through 2025 for the remaining upper floors.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 2 Sep 2024
Very convenient to ship terminal and shopping.
by A verified traveler
Posted 27 Aug 2024
Good people . All friendly .
by A verified traveler
Posted 23 Aug 2024
Baranof’s location is very convenient for exploring the Downtown Juneue. Their breakfast items are very good. Overall, clean room, timely services, and comfortable stay.
