Ratings based on 72 Verified Reviews

4.6 out of 5
4.9 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Spotswood

Posted 5 Sep 2024
Lovely hotel conveniently located to town for dining & shopping.
5 out of 5
by A verified traveler

Posted 16 Aug 2024
We loved every thing about it. Locations, amenities, walkable to restaurants, shopping, activities.
5 out of 5
by A verified traveler

Posted 22 Jul 2024
Excellent place in Jackson.
3 out of 5
by A verified traveler from Vero Beach

Posted 11 Jul 2024
Very expensive for the room size/first floor rooms are glass wall facing the sidewalk…need to shut curtains all day…no sunlight/no view…great location
4 out of 5
by A verified traveler

Felt Hollow, Something Is Off

Posted 14 Jun 2024 on Hotels
Nice hotel, great aesthetic; service was fine, but felt selective. Didn’t allow an hour later checkout. Hotel restaurant is overpriced, but the food is adequate.
5 out of 5
by A verified traveler

Can’t wait to come back

Posted 11 Jun 2024 on Hotels
The Cloudveil is a high-end luxury hotel in the heart of Jackson. Its central location is walkable to amazing restaurants, art galleries and gift shops. The staff was kind, knowledgeable and professional. We did not rent a car while in Jackson. We used a local car service from the airport and the hotel’s town car (Range Rover Defender) for trips to the rodeo and Snow King. The lobby is very relaxing, expertly decorated and equipped with games. I am a T1D and the hotel provided a medical refrigerator for my insulin. There were also complimentary snacks in the pantry that put my mind at ease in case of a low blood sugar and I was out of my snacks. My husband enjoyed the Happy Hour at The Bistro and their Old Fashions. We would absolutely stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jan 2024 on Orbitz
1 out of 5
by A verified traveler

Not good

Posted 10 Jan 2024 on Hotels
Paper thin walls. We were up all night and could hear people in the next room. Why would you put the coffee away at 7am???
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2023 on Hotels
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