Ratings based on 48 Verified Reviews
4.3 Room cleanliness
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
The apartment worked well for us, a couple blocks from Gainbridge Fieldhouse. We were there with my special needs niece who has some mobility issues. Both bathrooms had deep tubs, no grab bars and no removable shower sprayer, so my niece was unable to bathe for the 3 days we were there. Not safe bathtubs for us Seniors either.
We could have used additional seating, there was 1 sofa and 1 chair. No dining table. Plenty of room for some additional pieces. Is fine for a short term rental, but wouldn't rent for more than a couple days.
Having an enclosed parking space was excellent.
by A verified traveler
Posted 13 Sep 2024
by A verified traveler from Frederick
Posted 19 Aug 2024
by A verified traveler from Boston
Posted 15 Aug 2024
Clean, modern, spacious unit with good amenities. Great location close to a variety of restaurants.
-The instructions were written as if you were parking a vehicle which you entered the building through the parking garage. It should have also mentioned if you arrived via Uber/Lyft to enter the through the parking garage as well. It would have been helpful to provide a numbered outside door as an alternate way to enter if you didn't want to go through the parking garage.
We ran into the property manager as we were leaving so were able to share feedback on the unit which she appreciated.
-One of the key fobs wasn't working properly so the three of us had to be together throughout the trip or someone had to come down and get us which wasn't convenient
-The drains needed to be cleaned out
-Expedia lists the checkout time as 11am, however everything from the company listed 10am
by A verified traveler
Posted 5 Aug 2024
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
20 Jul 2024 by Guest Communications Team, Hotel Management
It was a pleasure to host Cozetta. They followed the house rules and we will be happy to host them again.
by A verified traveler
Great stay and location
Posted 20 Jun 2024 on HotelsGreat location. Felt very safe and secure. Coffee maker was broke and there were a strangely large number of flies when we came in. But outside of those two small things it was excellent.
by A verified traveler
Posted 14 Jun 2024 on Hotels
by A verified traveler
Not comfortable and not ready for occupancy
Posted 12 Jun 2024 on HotelsAllow me to start with it is hard to find. The key kiosk is not easy to use either. In fact, we had to get customer service to return keys. The apartment had SOAKING wet laundry in the washer. One of the beds was made without a top sheet. Both beds lack box springs and as such they are 6 inches off the ground.
Comment from Hotel Management
13 Jun 2024 by Kerri, Hotel Management
Hi Hans, we promptly addressed your concerns upon checking in the unit. We brought you extra supplies and sheets. These beds do not require boxsprings. We also reached out to see if there was anything else that you needed during your stay and you did not respond.
by A verified traveler
Worst Checkin Process
Posted 23 May 2024 on HotelsWorst checkin process. No instructions on how to go from getting the key in a lockbox to taking the elevator crossing through the parking garage, finding the doors to the building and playing guess which direction the room is. Hallways smelled awful. Took me forever to find my room.
The room was very clean but a little stark. Could use some more pictures or something to make it homier.
