Ratings based on 658 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
.
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Rebecca, thank you for your review. We're pleased to know you had an enjoyable experience at Courtyard Indianapolis at the Capitol. Our team is always here to make your stay as comfortable as possible. We hope to welcome you back soon!
by A verified traveler
Posted 24 Nov 2024
A little rough around the edges & noisy
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Daniel, thank you for sharing your thoughts. It's great to know you enjoyed your stay at Courtyard Indianapolis at the Capitol overall. The team is always working to enhance the guest experience and appreciates your comments.
by A verified traveler
Posted 24 Nov 2024
.
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Rebecca, it’s wonderful to hear you had a great time at Courtyard Indianapolis at the Capitol. Thank you for staying with us. We're looking forward to welcoming you back.
by A verified traveler
Posted 30 Oct 2024
Very nice people. Clean, quiet, comfortable.
Comment from Hotel Management
1 Nov 2024 by Customer Service, Hotel Management
Kelli, we are thrilled you enjoyed your stay at Courtyard Indianapolis at the Capitol. It’s wonderful to hear that you found everything clean, quiet, and comfortable. Our team members appreciate your kind words. We hope to welcome you back soon!
by A verified traveler
Posted 27 Oct 2024
Very nice
Comment from Hotel Management
30 Oct 2024 by Customer Service, Hotel Management
Tim, we're thrilled you enjoyed your stay at Courtyard Indianapolis at the Capitol. Thank you for your uplifting rating! It’s incredibly motivating to know our dedication to great service is appreciated. We hope to welcome you back soon!
by A verified traveler from Jasper
Posted 21 Oct 2024
Tucked away in downtown Indy between downtown and the canal. Very walkable to everywhere we went.
Comment from Hotel Management
24 Oct 2024 by Customer Service, Hotel Management
Thank you for the wonderful rating, Philip!It's fantastic you enjoyed your time at Courtyard Indianapolis at the Capitol so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
by A verified traveler
Posted 21 Oct 2024
Upon arrival the customer service we received was absolutely amazing! The gentleman at the desk was very friendly and informative! However when we got to our room (on the 3rd floor) we found a gunshot hole in our window covered up with duct tape.. it even had holes in the curtain where it had gone through! This was very unsettling. Outside of that our stay was okay.
Comment from Hotel Management
24 Oct 2024 by Customer Service, Hotel Management
Thanks for the feedback, Krista.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.
by A verified traveler
Posted 13 Oct 2024
Wonderful.
Comment from Hotel Management
15 Oct 2024 by Customer Service, Hotel Management
Tammy, we’re delighted you loved your experience at Courtyard Indianapolis at the Capitol. Your positive rating brings us joy and strengthens our passion for creating unforgettable guest experiences. We look forward to welcoming you back!
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Customer Service, Hotel Management
Desmond, thank you for staying with us at Courtyard Indianapolis at the Capitol. We're thrilled you enjoyed your experience and hope to welcome you back soon!
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Customer Service, Hotel Management
Justine, thank you for providing your feedback. The team values guest opinions and hopes your stay was satisfying overall. Should you consider visiting again, the team would be pleased to have the opportunity to enhance your experience. Safe travels!
