Ratings based on 963 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Employee who checked me in mot very friendly. Not sure if i would stay here again due to attitude of employee.
Comment from Hotel Management
24 Nov 2024 by Cynthia , Hotel Management
It is concerning to hear about your experience with some team members, and this will be looked into further to ensure all guests feel welcomed and comfortable. Rest assured, the commitment remains to provide a welcoming environment for everyone. We wish you all the best in your future travels.
by A verified traveler
Posted 21 Nov 2024
Nice
Comment from Hotel Management
27 Nov 2024 by JH, Hotel Management
Thank you for your five-star review and nice comment - we appreciate it.We hope to welcome you back soon!
by A verified traveler
Posted 18 Nov 2024
It is a great location with fantastic amenities. Clean amd safe
Comment from Hotel Management
19 Nov 2024 by JH, Hotel Management
Thank you for your five-star review and kind words - we appreciate it.We hope to welcome you back soon!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by JH, Hotel Management
Thank you for taking our hotel survey and rating us so highly - we appreciate it.We hope to welcome you back soon!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by JH, Hotel Management
Thank you for your five-star review - we appreciate it.We hope to welcome you back soon!
by A verified traveler
Posted 10 Nov 2024
This is great hotel to stay at. The only inconvenience is the parking. You are pretty much forced to pay for the valet parking, but the service is not the fastest.
Comment from Hotel Management
11 Nov 2024 by JH, Hotel Management
Thank you for your four-star review and kind words. We will work on valet delivery speed.We hope to welcome you back!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by JH, Hotel Management
Thank you for your five-star review - we appreciate it!We hope to welcome you back!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by JH, Hotel Management
Thank you for your four-star review - we appreciate it.We hope to welcome you back soon!
by A verified traveler
Posted 5 Nov 2024
Staff was excellent
Comment from Hotel Management
5 Nov 2024 by JH, Hotel Management
Thank you for your five-star review and your kind words about our staff - we appreciate it.We hope to welcome you back soon!
by A verified traveler from Tucson
Posted 5 Nov 2024
This location is perfect and convenient. But if I chose to book the city view, and the street noise won't stop till 1 am....
Comment from Hotel Management
5 Nov 2024 by JH, Hotel Management
Thank you for your five-star review - we appreciate it!I understand that it can get noisy on occasion in the downtown area. We hope to welcome you back soon!
