Ratings based on 827 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rutland
Posted 12 Jan 2025
Beautiful building, excellent service.
by A verified traveler
Posted 8 Jan 2025
What a lovely find! This place exceeded my expectations and my husband and I felt like we were in Europe with the complimentary breakfast spread and espresso drink machine. I was expecting a granny-style B&B but this place was pretty funky and I loved the decor touches around every corner. Would definitely stay at another Lark Hotels property!
Comment from Hotel Management
9 Jan 2025 by Tanja G, Hotel Management
WOW! Its guest like you who make our work so rewarding. Well pass the kind words and feedback to the rest of the team.
by A verified traveler
Posted 7 Jan 2025
The hotel is very brightly decorated, with dark walls and ceilings. I entered through the back guest entrance, from the parking lot, and there were no signs to indicate where to go, or where the elevator was. The staff were ok, but a bit condescending I would say. The breakfast was better than expected - included some pastries and savory items - cheese stuffed ham roll ups, and salami, cheese, lettuce and tomato skewers. There was also the typical bagels and bread, cereal and oatmeal, and a fruit salad. Everything was very clean, but my room had a cracked sink, and I believe the toilet top - buttons - were also damaged. The bed and bedding were very comfortable. Overall - ok.
Comment from Hotel Management
9 Jan 2025 by Tanja G, Hotel Management
Were really grateful and appreciate you taking the time to share your stay experience with us. We hope to welcome you back when travel brings you back to Portsmouth, NH.
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Tanja G, Hotel Management
Thank you so much for sharing your rating. We hope to welcome you soon again.
by A verified traveler from San Diego
Posted 6 Jan 2025
What a delightful inn! We loved the cozy feel overall, our room was very comfortable, and we appreciated the breakfast and the little bar area. Plus, only a few minutes walk to town for restaurants and shopping. Would definitely stay again!
Comment from Hotel Management
9 Jan 2025 by Tanja G, Hotel Management
Thank you so much for your incredibly kind words and for awarding us a five-star rating. We are thrilled to know that our hard work made such a memorable impact on your experience. Please come visit us soon again.
by A verified traveler
Posted 18 Dec 2024
Great!
Comment from Hotel Management
9 Jan 2025 by Tanja G, Hotel Management
Many thanks for the 5 star rating. We are thrilled to know that you felt our hospitality.
by A verified traveler
Posted 18 Dec 2024
The front desk was great. They were well prepared for the day and very gracious. Thank you so much. I will definitely look into staying at your hotels in the future.
Comment from Hotel Management
11 Jan 2025 by Managed Services, Hotel Management
Thanks for the awesome review, Joseph! We really appreciate you taking the time to share your experience with us. Cheers!
by A verified traveler
Posted 17 Dec 2024
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Comment from Hotel Management
9 Jan 2025 by Tanja G, Hotel Management
Thank you so much for taking the time to leave us a 5-star review.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
11 Jan 2025 by Managed Services, Hotel Management
Hi Claudia,We hope you enjoyed your trip to Portsmouth! We would have loved for your visit to have resonated with you more fully and, to that end, welcome any feedback you may have on how we can better support you in the future. Our team is eager to more fully impress, so please, come see us again soon. Happy travels!
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
11 Jan 2025 by Managed Services, Hotel Management
Hey Stephen,Thanks for making yourself at home with us. We hope to see you on your next Lark! Until then, take care.
