Ratings based on 242 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
We really enjoyed staying here. Staff were all very kind and friendly. Many amenities that others don’t provide. Our best B&B ever. Thank you Sandy for your kindness!
Comment from Hotel Management
31 Oct 2024 by Sandy Kiernan, Hotel Management
I'm so happy you were able to make it after your cruise. You are very welcome. I just ask that you come back and stay with us again. ;-) Sandy and the Carriage Way team
by A verified traveler
Posted 17 Oct 2024
This was my first time staying at a BnB. Amazing service and phenomenal breakfast. They added every convenience they could think of. The daily cookies and available drinks were such a nice touch. The location is great and just a minute walk to all the shops and restaurants. The rooms were extremely clean and decorated well. Highly recommend a stay here and when I visit St. Augustine again, I will absolutely be staying here.
Comment from Hotel Management
31 Oct 2024 by Sandy Kiernan, Hotel Management
It was our absolute pleasure! We look forward to seeing you again. :-) Sandy and the Carriage Way team
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Sandy, Hotel Management
Thanks so much for the 5 David!Until we meet again,Sandy and the Carriage Way team
by A verified traveler
Amazing Experience
Posted 31 Jul 2024 on HotelsAmazing personal customer service!! Jess and the whole staff took care of our every need! Love the small details…fresh baked cookies, fresh fruit, wine, coffee, water and soft drinks at welcome and personalized delish breakfast. Rooms are all themed by a Victorian element or gem name. First class!
Comment from Hotel Management
4 Aug 2024 by Jess and the CWC Team, Hotel Management
Genesia,Thank you so much for the 10 out of 10! We are thrilled you enjoyed your time with us and only hope to see you again soon :) Warmest Regards,Jess and CWC Team
by A verified traveler
Excellent Bed & Breakfast Experience!!!
Posted 24 Jul 2024 on HotelsFrom a very friendly welcome to a very gracious departure, we were very impressed with this bed & breakfast within walking distance of all the sights of St. Augustine! The room was clean and spacious, the amenities were great from an in-room jacuzzi to complimentary cookies and beverages (and great breakfast). What really set the experience apart for us was the wonderful service from the staff (especially Jessie and Marcia!). Highly recommend!!!
Comment from Hotel Management
30 Jul 2024 by Jess and the CWC Team, Hotel Management
Joseph,Thank you so much for leaving a five star review . We absolutely loved hosting the two of you and hope and hope to see you again soon ! Jess and the CWC Team
by A verified traveler
Posted 20 Jul 2024
All of the staff were friendly and made us feel at home. They all went out of their way to help make our stay so enjoyable. The breakfasts and amenities were excellent and the entire facility was spotless.
Comment from Hotel Management
30 Jul 2024 by Jess and the CWC Team, Hotel Management
Robert,Yay! We hope you will come back and see us sooner rather than later . Thank you so much for leaving a five star review . Until next time , take care ! Jess and the CWC Team
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
30 Jul 2024 by Jess and the CWC Team, Hotel Management
Karen, Thank you for the five star review .Jess and the CWC Team
by A verified traveler
Posted 6 Jul 2024
Beautiful room! Cold water, sodas and 3 types of
Wine complementary. Freshly prepared breakfast every day included and it is delicious. Staff is very caring and provide excellent customer service. We will be back soon! Sandy, Jess and Marcy are wonderful!!
Comment from Hotel Management
6 Jul 2024 by Sandy Kiernan, Hotel Management
Thanks so much for taking the time to share about your experience. Tim and Donna it was a pleasure meeting you both and we look forward to seeing you again. :-)Sandy and the Carriage Way team
by A verified traveler from North Port
Posted 1 Jul 2024
Great property at a great location and with a great staff.
Comment from Hotel Management
6 Jul 2024 by Sandy Kiernan, Hotel Management
Thanks so much! I agree we have a great team! ;-)Sandy and the Carriage Way Team
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
30 Jul 2024 by Jess and the CWC Team, Hotel Management
Desarae,Thanks for the five stars !Jess and the CWC Team
