Ratings based on 983 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Cannot have accessible room with two beds. Must then stay in room without access to guardrails etc. usual city noise overnight, extra long time for water to get hot.
Comment from Hotel Management
19 Nov 2024 by Ehab, Hotel Management
Thank you for taking the time to leave us a review and feedback on our property. We apologize that we did not exceed your expectations, I will be sure to send this information to our all managers to correct the mistakes. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time. Sincerely, Hotel Manager
by A verified traveler
Posted 18 Nov 2024
I liked that the dining options were really close.
Comment from Hotel Management
18 Nov 2024 by Ehab, Hotel Management
Thank you for taking the time to tell us about your experience at Crowne Plaza HARRISBURG-HERSHEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Hotel management
by A verified traveler from swanbridge
Posted 13 Nov 2024
Thanks guys
Comment from Hotel Management
13 Nov 2024 by Ehab, Hotel Management
Thank you for taking the time to tell us about your experience at Crowne Plaza HARRISBURG-HERSHEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Hotel management
by A verified traveler
Posted 12 Nov 2024
We loved the place
Comment from Hotel Management
12 Nov 2024 by Ehab, Hotel Management
Thank you for taking the time to tell us about your experience at Crowne Plaza HARRISBURG-HERSHEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Hotel management
by A verified traveler
Posted 10 Nov 2024
The bathroom of our room had a nasty smell to it. There was mold, or what looked like mold, growing on the grouting. Our teen-aged son said he wasn't going into the shower because he didn't have his Crocs with him. The elevators smelled as if someone had defecated in at least one of them. Overall, not a good experience.
Comment from Hotel Management
11 Nov 2024 by Ehab, Hotel Management
Thank you for taking the time to leave us a review and feedback on our property. We apologize that we did not exceed your expectations, I will be sure to send this information to our all managers to correct the mistakes . Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time. Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Ehab, Hotel Management
Thank you for taking the time to tell us about your experience at Crowne Plaza HARRISBURG-HERSHEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Hotel management
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Ehab, Hotel Management
Thank you for taking the time to tell us about your experience at Crowne Plaza HARRISBURG-HERSHEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Hotel management
by A verified traveler
Posted 4 Nov 2024
Great place for a layover or quick stop! Big roomy rooms. Just make sure to test the heater before you unpack. If there are any problems the staff will make it right.
Comment from Hotel Management
4 Nov 2024 by Ehab, Hotel Management
Thank you for taking the time to tell us about your experience at Crowne Plaza HARRISBURG-HERSHEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Hotel management
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Ehab, Hotel Management
Thank you for taking the time to tell us about your experience at Crowne Plaza HARRISBURG-HERSHEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Hotel management
by A verified traveler
Posted 2 Nov 2024
Very nice. I loved the restaurant
Comment from Hotel Management
4 Nov 2024 by Ehab, Hotel Management
Thank you for taking the time to tell us about your experience at Crowne Plaza HARRISBURG-HERSHEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Hotel management
