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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property
Hotel with a 24-hour fitness center, a short walk to Van Andel Arena

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, laptop workspace
Meeting facility
Restaurant
Ballroom
Lobby
In the heart of Downtown Grand Rapids, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers a vibrant retreat. Enjoy a cup of coffee from the on-site cafe or unwind with spa services like manicures and pedicures. With in-room WiFi and helpful staff nearby, this boutique hotel near Van Andel Arena is perfect for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Housekeeping
The current price is P6,834
P8,064 total
includes taxes & fees
Mar 18 - Mar 19

Room options

Available filters for rooms
Showing 14 of 14 rooms

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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  • Pool
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  • Pet friendly
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9.6 out of 10, Exceptional, (902)
The price is P8,309
P9,805 total
includes taxes & fees
Feb 23 - Feb 24
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About the neighborhood

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503

What's nearby

  • Van Andel Arena - 4 min walk
  • DeVos Performance Hall - 6 min walk
  • DeVos Place Convention Center - 9 min walk
  • Gerald R. Ford Museum - 11 min walk
  • Downtown Market - 14 min walk

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪Brick and Porter - ‬2 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Barrio - ‬3 min walk
  • ‪GLC Live at 20 Monroe - ‬3 min walk
  • ‪Leo's - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Boutique hotel near Van Andel Arena
DeVos Performance Hall is located near CityFlatsHotel - Grand Rapids, Ascend Hotel Collection, which provides a coffee shop/cafe, a hair salon, and a bar. Treat yourself to a manicure/pedicure or other spa services. Be sure to enjoy a meal at CitySen Lounge, the on-site restaurant. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), luggage storage, and 2 meeting rooms
  • A TV in the lobby, wedding services, and an elevator
  • Coffee/tea in the lobby, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

Is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

As of Feb 16, 2025, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection on Mar 18, 2025 start from P 6,834.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Self parking is available for USD 24.00 per night.

What time is check-in at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection located?

Located in Downtown Grand Rapids, this boutique hotel is within a 5-minute walk of Grand Rapids Civic Theatre and Van Andel Arena. Urban Institute for Contemporary Arts and Grand Rapids Children's Museum are also within 5 minutes. Grand Rapids Station is 16 minutes by foot.

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 477 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 74 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
The electrical wiring of the lights is very strange.
Stayed 1 night in Feb 2025

4/10 Poor

Brenden

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
It mught just be the material selection or the fact that im particular but the bathrooms here simply didnt seem very clean. Asked for a new room due to mold in the shower and the second shower wasn't too much better. Not sure if i wanted to ask for another room because i assume the same thing will happen or they wont bave another room. Checked the bed and sheets which appear to be clean but that is about the extent of it. Probably wouldnt stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I travelled down from Ontario for a concert that ended up being cancelled. When we told the lady at the front desk, Abby, she went above and beyond for us and arranged tickets to another event! Wow. Huge thanks Abby! The hotel itself had possibly the most comfortable bed I've ever had at a hotel, and the room was great too! Five star experience all around! :)
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PARKING STRUCTURE WAS VERY EXPENSIVE OVERNIGHT. OTHER THAN THIS, WE HAD A VERY COMFORTABLE STAY. THANK YOU
Stayed 1 night in Jan 2025

10/10 Excellent

Manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking not so easy with luggage - no hot coffee / no hot water for tea in lobby machine down - room was spacious nice view / easy walking to everything
Stayed 1 night in Dec 2024

6/10 Okay

Brad

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This quality of the property is ok, however the staff isn't interested in providing quality service therefore the stay was challenging. We asked for our room to be serviced and the request was ignored. We asked again the next day and we found the room to be serviced upon our return, but the bed linens were not changed. They seem to think towels, linens, and such are gold as they do not want to provide any additional. They did not provide bath mats so we had to use towels on each side of the shower that kept leaking water onto the floor. There are no glasses in the room and we were told we could not have any. This is just a few of the head-scratching interactions with staff, but oh well. It was our 2nd and last time staying at this property.
Stayed 4 nights in Jan 2025

8/10 Good

JERRAD

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrienne

Stayed 1 night in Jan 2025

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Parking not on site - but public parking is available behind the hotel around the city block. Staff was very helpful and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

sumer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place and very convenient to downtown area. Only thing I missed was that there was no parking provided, so it was an extra $36. Parking is adjacent, just an additional charge.
Stayed 1 night in Jan 2025

4/10 Poor

ben

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was less than ideal. No carpeting. Small, dark and not welcoming or comfortable. The heat didn’t work. Almost seemed like a dorm room Great location. Staff was friendly. Just disappointed with the room itself
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was relatively easy to park in front with free parking on Sunday. Room was clean, shower was nice, bed was softer than I like but luxurious nonetheless. Great location downtown. Only window in the room looks out on a brick wall so no view, probably the only real disappointment.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet it was despite being downtown. Staff was friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well taken care of property
Stayed 1 night in Dec 2024

10/10 Excellent

michele

Stayed 1 night in Dec 2024

8/10 Good

Jamie

Stayed 2 nights in Dec 2024

4/10 Poor

Jenna L

Stayed 1 night in Dec 2024

2/10 Terrible

Shyanne, holland

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! The front desk attendance were so polite and friendly, and the bartender was so warm and friendly. I’m willing to give any kind of advice or directions to anything. I love the walk ability everywhere. And it’s right in the middle of everything. I will definitely come back.
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really good experience over the weekend, however the one thing that would deteer us from staying again is having to pay $46 just for parking in a garage 2 blocks away for less than 24hrs.
Stayed 1 night in Dec 2024

6/10 Okay

Jamie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Great area. Staff was very friendly. Bartender made excellent drinks.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an4 hour delayed flight and wasn't getting in until 3am. I called the hotel they told me they would be there to let me in. It took a lot stress off the situation. I would ask they give a few more larger towels but the room was clean, warm and grrat view of downtown
Stayed 2 nights in Dec 2024

4/10 Poor

Matthew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Bar tender was awsome other than that seemed like everone hated there job
Stayed 1 night in Nov 2024