Ratings based on 181 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Centrally located downtown. A couple minutes walk from everything thing. We were here for a quick getaway and to visit artprize.
Comment from Hotel Management
24 Sep 2024 by AC Hotel by Marriott Grand Rapids, Hotel Management
Hey David, thank you for your review! We're glad you enjoyed our central location and that it made your visit to ArtPrize and downtown so convenient. We hope to welcome you back for your next getaway!
by A verified traveler from Hillsboro
Posted 25 Aug 2024
Location to Van Andel Areana was great and places to eat .
Comment from Hotel Management
26 Aug 2024 by AC Hotel by Marriott Grand Rapids, Hotel Management
Hey Lori! Thank you for your review! We're glad you enjoyed our convenient location near Van Andel Arena and the nearby dining options. We hope to welcome you back soon!
by A verified traveler
Posted 10 Aug 2024
The staff was wonderful. They answered all our questions, gave us easy directions, and called an excellent taxi when we had to leave. So very close to Van Andel arena.
Comment from Hotel Management
14 Aug 2024 by AC Hotel by Marriott Grand Rapids, Hotel Management
Thank you for the kind words! We're thrilled our staff could assist you and that you enjoyed our convenient location near Van Andel Arena. We hope to welcome you back soon!
by A verified traveler
Posted 8 Aug 2024
Amazing dog friendly hotel right downtown. Staff couldn’t have been friendlier. Highly recommend
Comment from Hotel Management
9 Aug 2024 by AC Hotel by Marriott Grand Rapids, Hotel Management
Hi Erica, thank you for your kind words! We're thrilled you and your furry friend enjoyed your stay with us. Our team loves making all our guests feel welcome, and we're glad to hear you had a great experience. We appreciate the recommendation and hope to see you again soon!
by A verified traveler
Posted 21 Jul 2024
So nice and comfortable
Comment from Hotel Management
26 Jul 2024 by AC Hotel by Marriott Grand Rapids, Hotel Management
Hi Emily, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
by A verified traveler
Posted 19 Jul 2024
Great hotel.
Comment from Hotel Management
26 Jul 2024 by AC Hotel by Marriott Grand Rapids, Hotel Management
Hi Layla, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
9 Aug 2024 by AC Hotel by Marriott Grand Rapids, Hotel Management
Hi Carrie, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
16 Jul 2024 by AC Hotel by Marriott Grand Rapids, Hotel Management
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
16 Jul 2024 by AC Hotel by Marriott Grand Rapids, Hotel Management
Hi Douglas, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
by A verified traveler
Posted 12 Jun 2024
We loved having several dining options and being within walking distance to Van Andel Arena. Great location.
Comment from Hotel Management
18 Jun 2024 by AC Hotel by Marriott Grand Rapids, Hotel Management
Hi Cynthia, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
