Ratings based on 980 Verified Reviews

3.7 out of 5
100% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 5 Jan 2025
Pictures look nice but the actual product was not good at all for the price we paid. Our room was more of a “motel” rather than a hotel. Website did not indicate a parking fee so we ended up paying an additional $24 for our stay. Barn door setup did not provide adequate privacy when using the toilet or taking a shower. There were no hooks or bars to hang your towels making it very inconvenient. USB port was inoperable. We ended up checking out early and transferring to a more reputable hotel.
2 out of 5
by A verified traveler

Posted 4 Jan 2025
The reception and service staff are very, very friendly and helpful. However, in my room not all of the outlets were functional, the wall-mounted television was not level and it required mentioning to the staff who corrected it. The reading lamp was not operational and was not fixed. The room telephone was, for some reason, not operational nor was the help staff able to remedy that. Noise was a ongoing concern given that the room entry doors faced the L-shaped courtyard. Street noise was therefore aplified. Finally, various neating and cooling motor noises were heard coming through the vents.
4 out of 5
by A verified traveler from Waterbury

Posted 3 Jan 2025
Ok for price
1 out of 5
by A verified traveler

Posted 3 Jan 2025
Looks absolutely nothing like the photos posted online. Not a hotel this a motel Tv didn’t work, phone didn’t work, didn’t get extra towels when we asked. Bathroom door didn’t close all the way. Large Gap under the entry door. Can hear everyone around you. Breakfast was extremely limited. The area around was a nice area, lots of shopping and nice restaurants.
4 out of 5
by A verified traveler

Posted 31 Dec 2024
The towels are not very absorbent and the pillows are pretty thin. The bed is comfortable and the staff is very nice.
1 out of 5
by A verified traveler

Posted 30 Dec 2024
Upon arriving employees where not friendly they started to talk about orher people staying there if they tip them or not and comment included nationality its not ok to talk about guest infront of other guest and then they stated to talk about personal life we as guest are not there to hear all that we are there to relax
4 out of 5
by A verified traveler

Posted 29 Dec 2024
I love it. The service is good. Slow tempo, friendly agreement.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2024
5 out of 5
by A verified traveler

Posted 26 Dec 2024
Very comfortable beds and rooms are spacious:)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2024