Ratings based on 459 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Aug 2024
Please note: the area around the property is safe at night.
However it is a commercial area, so no tourist sights, no history, nothing to see, nothing to do, limited public transportation. You can eat out like in other parts of Penang, so no worries that you'll be forced to take all meals in the hotel. But otherwise is very much a check-in and sleep kind of place.
by A verified traveler
Posted 27 Jul 2024
reasonable priced, spacious and comfortable room
by A verified traveler
Posted 27 Jun 2024
Prce is cheaper near to where my mum is.. but service has dropped in that towels and shower gels were not replenished automatically but need to ask housekeeping for them for all 3 days, even after making up the room
by A verified traveler
Posted 13 Jun 2024
Room was spacious though we can hear the closing of doors, flushing, turning on and off taps. The service staff are extremely courteous and the doorman offered great help in recommending places to visit.
by A verified traveler from Toronto
Posted 6 Jun 2024
Although the staff were very nice and friendly, the place was really dirty. I won't be returning unless they improve the cleanliness.
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 25 May 2024 on Hotels
by A verified traveler
Posted 21 Apr 2024 on Hotels
by A verified traveler
Posted 19 Mar 2024
Cockroach on bedroom, yellow stains on shower floor, musky smell
by A verified traveler from Shah Alam
Posted 15 Mar 2024
The executive suite do need proper maintainent especially the bath tub and water outflow system.
