Ratings based on 38 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
The staff had worked above and beyond for us. Especially Lisa (front office).
Comment from Hotel Management
10 Sep 2024 by Macalister Terraces Hotel, Hotel Management
Hi Navneet, thanks for your perfect score review. Yes Liz is amazing. Again thanks for staying with us.
by A verified traveler
Posted 4 Jun 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by Macalister Terraces Hotel, Hotel Management
Thanks for your review Kevin
by A verified traveler
Posted 22 May 2024 on Hotels
Great place, close to many things, staff helpful.
Comment from Hotel Management
23 May 2024 by Macalister Terraces Hotel, Hotel Management
Hi, thanks for your perfect score review.
by A verified traveler
Posted 7 May 2024 on Hotels
Location is good , close to donate, street food 10 mins away . Quiet neighborhood
Comment from Hotel Management
17 May 2024 by Macalister Terraces Hotel, Hotel Management
Hi Pei, thanks for your review. Not sure what you meant by donation... Yes we are strategically located and on a quite street. glad you had a good time in Penang.
by A verified traveler
HOT, HOT, HOT and poor front desk info
Posted 2 May 2024 on HotelsComment from Hotel Management
2 May 2024 by Macalister Terraces Hotel, Hotel Management
Sorry Joseph about the weather in Penang. There has been some hot spell lately. Your room faces the sun rise, so it does get the sun half of the day. We made reservation for you at the Blue Mansion and gave u some info on Georgetown, wonder what did we do wrong to deserve a poor review?
by A verified traveler
Charming&Cute
Posted 10 Apr 2024 on HotelsLovely place and I would highly recommend it as it’s very central to everything such as restaurants, food courts, shops, clinics, hospitals, bakeries, coffee shops, etc. It’s very spacious, clean, and the staff there are extremely helpful!
Comment from Hotel Management
10 Apr 2024 by Bill, Hotel Management
Hi thanks for your perfect score. Yes we are located in a quite street, but yet so near to so many establishments. You can walk to most of the places. Glad you enjoyed your stay in Penang and thanks for your support!
by A verified traveler
Posted 30 Mar 2024 on Hotels
Comment from Hotel Management
4 Apr 2024 by Macalister Terraces Hotel, Hotel Management
Thanks for your perfect score Choon Yong
by A verified traveler from Seattle
Posted 29 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Macalister Terraces Hotel, Hotel Management
Thanks Lisa for your perfect score
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Macalister Terraces Hotel, Hotel Management
Thanks for your review Ivie!
by A verified traveler
Very good place to stay
Posted 11 Mar 2024 on HotelsGreat location, handy for free bus or walking into old town. Concierge very helpful.
Comment from Hotel Management
11 Mar 2024 by Macalister Terraces Hotel, Hotel Management
Hi Anne, thanks for your perfect score! Glad you enjoyed your stay in Penang. You are quite adventurous to take the free bus. Yes the bus terminal is only 5 mins walk away. Thanks for. your support!
