Ratings based on 977 Verified Reviews

3.3 out of 5
3.1 Room cleanliness
3.6 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Collins

Posted 25 Oct 2024
All this place was a place to put our head. I know that we will not return. When we needed staff there were times we could no locate and when we did it was we were interrupting them from there phone time
Comment from Hotel Management
26 Oct 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn & Suite by Wyndham for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
3 out of 5
by A verified traveler

Posted 22 Oct 2024
The beds were supposed to be queen, they felt like full size
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
2 out of 5
by A verified traveler

Posted 22 Oct 2024
Roaches in the room
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Dear Guest, Thank you for choosing Microtel Inn for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
4 out of 5
by A verified traveler

Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Dear guest,Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 20 Oct 2024
It is older so do not not expect a lot of flare. It is situated in a great place. You can walk to anywhere or walk across the road and get on the trolley. The conteninental breakfast is just that. It serves everything needed to be a quick breakfast. It is not a big hot breakfast but it serves its purpose.
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Dear guest,Thanks for comments
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Short walk to main drag Gatlinburg
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Dear guest,Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler from N. Wilkesboro

Posted 17 Oct 2024
Close to the main strip, easy walk
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Dear guest,Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 17 Oct 2024
Convenient and quiet location. Really needs some maintaining on the property. Moldy showers and poor drywall patching. Colors from the 70's.
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Dear guest,Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler from Ann Arbor

Posted 11 Oct 2024
Every good
Comment from Hotel Management
11 Oct 2024 by Manager, Hotel Management
Dear guest,Thanks for comments
3 out of 5
by A verified traveler

Posted 10 Oct 2024
The staff was awesome
Comment from Hotel Management
11 Oct 2024 by Manager, Hotel Management
Dear guest,Thanks for comments