Ratings based on 715 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lake Charles
Posted 16 Nov 2024
Really enjoyed staying here. We had a king room with a jacuzzi and highly enjoyed it. The view was great. You are on the side of a hill but they allow you to park at the econo lodge just below it and you can walk anywhere from there. There is also a trolly stop not far from econo lodge. You have to go down there for breakfast as the chalet doesn’t serve it up on the hill which was not a big deal for us. We will definitely be going back. As far as the big situation that was listed previously, there were a couple dead ladybugs and a couple live ones that got in. Which did not bother us at all since ladybugs bring good luck. Plus, it was just a couple and you’re gonna get that being up in the mountains. So once again not as big of a deal as it was made out in a previous post. So, if you’re looking for a place the staff is very friendly and accommodating and the stay was truly relaxing and enjoyable.
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Upon arrival, there were both live and dead insects (more than 100) all over the room. Check in was inconvenient; as we arrived at the Chalet property, we found a note to go back down a steep long hill to check in at the Econo Lodge front desk, which was also where they held the included breakfast (Very inconvenient). The room's furniture and fixtures were very dated (1970's), although the bathroom was marginally updated. The staff was pleasent, but were of little help, as they spoke very little English.
by A verified traveler
Posted 27 Oct 2024
Below average room condition, roaches and episode of no water when it was needed the most.
by A verified traveler
Posted 27 Oct 2024
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by A verified traveler
Posted 24 Oct 2024
The room was located way up on a hill but you hade to check in at the bottom of the hill at a different hotel. There was no mention of this until you drive up there and then there was a handwritten sign. The place was scary , no one around and it was a construction site as well. The room was crummy, The linens were mismatched, no bed skirt exposed mattress, furniture did not match, lamp was broken. It basically looked like a store room for all broken and old furniture at the hotel. There were 3 doors to the room a front door weird back door and door to a balcony, that didn’t have the door locked when we got there. Icing on the cake was a black bear seemed to be stalking our building and parking lot. We didn’t even stay there, we left and got a new room somewhere else, hotel refused a refund but I was out of there! Honestly surprised Expedia puts dumps like this on their website.
by A verified traveler
Posted 7 Oct 2024
Good view, location, nice room.
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 2 Sep 2024
Good place, just too high for me. Is on top of a hill
by A verified traveler
Posted 26 Aug 2024 on Hotels
