Ratings based on 985 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
Friendly staff
Comment from Hotel Management
8 Dec 2024 by Sincerely, Debbie Diaz General Manager, Hotel Management
Dear Victor,Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. Thank you for choosing TownePlace Suites Fort Worth Downtown. We hope to welcome you again soon.Sincerely,Debbie DiazGeneral Manager
by A verified traveler
Posted 3 Dec 2024
Wonderful breakfast!
Comment from Hotel Management
4 Dec 2024 by General Manager, Hotel Management
Dear Virginia, Thank you for staying with us and for your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our tasty breakfast. We hope TownePlace Suites Fort Worth Downtown is your first choice every time you visit the city. Thank you again.Sincerely,Debbie DiazGeneral Manager
by A verified traveler
Posted 25 Nov 2024
Room is large and quiet; the location is safe and convenient; and the front desk staff is nice and helpful.
Comment from Hotel Management
26 Nov 2024 by General Manager, Hotel Management
Dear Weina, We're glad you enjoyed our spacious and peaceful room and convenient location. It's great to hear that our front desk team made a positive impression. Thank you for reviewing TownePlace Suites Fort Worth Downtown. We hope to see you soon!Sincerely,Debbie DiazGeneral Manager
by A verified traveler
Posted 20 Nov 2024
Very nice area and staff.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Ken, Thank you so much for this excellent review and generous rating. We are glad that everything went great during your stay and that our location made for a memorable experience. Thank you especially for recognizing our devoted staff, as they truly love delivering exceptional hospitality to every guest. We look forward to welcoming you back to TownePlace Suites Fort Worth Downtown.Sincerely,Debbie DiazGeneral Manager
by A verified traveler
Posted 19 Nov 2024
A good place to stay however the breakfast needs to be better.
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Jeanette, We're glad you had a positive stay overall. We appreciate your input regarding breakfast and will take it into consideration as we work to enhance the offerings. Thank you for being our guest. We look forward to your next visit to TownePlace Suites Fort Worth Downtown!Sincerely,Debbie DiazGeneral Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by General Manager, Hotel Management
Dear Julie, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at TownePlace Suites Fort Worth Downtown. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Debbie DiazGeneral Manager
by A verified traveler
Posted 14 Nov 2024
Clean nice surroundings an close to downtown
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Edgar, We are happy you had an excellent stay at TownePlace Suites Fort Worth Downtown. We are glad you enjoyed our well-kept environment and found our location convenient for exploring the area. Providing a comfortable and inviting stay is always our priority. We hope to have the pleasure of welcoming you back on your next visit!Sincerely,Debbie DiazGeneral Manager
by A verified traveler
Posted 14 Nov 2024
Staff was very friendly. Felt safe walking around to different destinations but far enough out of the city center to have a relaxing stay.
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Megan, Thank you for sharing your experience with us! We are delighted that our team helped make your stay enjoyable and that our location offered both comfort and relaxation. It is wonderful to know you felt at ease exploring the area while still having a peaceful retreat to return to. We look forward to welcoming you back for another pleasant visit in the future!Sincerely,Debbie DiazGeneral Manager
by A verified traveler
Posted 20 Oct 2024
Very clean and nice staff. The only issue we had was a very noisy fridge and noisy aircon. Both kept me awake.
Comment from Hotel Management
20 Oct 2024 by General Manager, Hotel Management
Dear Anthony John, Thank you for your kind words about our staff and cleanliness at TownePlace Suites Fort Worth Downtown. We appreciate your feedback regarding the fridge and air conditioning and will make sure this is addressed. We hope to welcome you back for an even more restful stay in the future.Sincerely,Debbie DiazGeneral Manager
by A verified traveler
Posted 17 Oct 2024
We were super happy staying here. The property was very nice. Our room was #208. We had a view of trees and the side street (which was actually pretty quiet). We used the side door that is right by the parking lot and took the stairs to our room, to come and go with our room key (more convenient than the elevator). The room was nicely updated and was very clean. Linens were nice and new as well. No stains and towels were nice and thick. Kitchen was stocked with kitchen items. You can also borrow items if needed from the front desk. The breakfast had a super nice selection of items. Front desk staff was very nice, as well as the lady attending to the food. Food/drink items in the onsite store were pricey though. So beware. No charge for parking either!
Super easy to get anywhere in Fort Worth. The first night staying there, we took a Lyft to get to downtown. Cheap, but found we were perfectly fine with walking. Definitely recommend walking or even renting the E-bikes for 24 hours to get around. Lots of one way streets and pay to park lots. There are bike return spots throughout the city as well as the Stockyards. The 3 1/2 days we were there, we never drove our car. Walking took 15 minutes to get to the train station to get to downtown Dallas (very nice/safe). We took the TRE train for $12 roundtrip, that was good for 20 hours. Took 12 minutes to walk to downtown. Took about 14? minutes to ride the bikes to the Stockyards. E-bikes were $10 for 24 hours.
Comment from Hotel Management
17 Oct 2024 by Katina, Hotel Management
Hello,I want to thank you for taking the time to leave such a wonderful review. We beyond appreciate this. Please come visit again.
