Ratings based on 916 Verified Reviews

3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
1 out of 5
by A verified traveler from Calgary

Posted 29 Sep 2024
Awkward check in with awkward parking; elevator not working; air conditioning not working; four different deposits on my card made me think my bank card was compromised; using "historic" but it was just old; shared kettle for the floor; $420 CDN for a hostel atmosphere; location was prime right in midst of Banff Ave; thin walls and late entering guests made for disruptive sleep.
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Great location and comfy beds. Ideal to enjoy the night life!
2 out of 5
by A verified traveler

Posted 4 Sep 2024
We didn’t like that there was no air conditioning, very very hot in the room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2024 on Hotels
3 out of 5
by A verified traveler

Posted 19 Jul 2024
Location
4 out of 5
by A verified traveler

Location Location Location

Posted 15 Jul 2024 on Hotels
Amazing location decent interior but no windows or AC made it somewhat stuffy but for its location it’s impossible to beat!
1 out of 5
by A verified traveler from Dublon

Posted 12 Jul 2024
The staff is friendly. without his help, no way to find the garage. however, 1. The hotel is very old, very small, the room is very hot. 2. very difficult to find the garage. 3. unsafe room. I was hurt in the room. In middle night, siren loudly in the room, I tried to escape and hit the table due to tiny space in the room. the hurt affected my overall trips. The worst hotel in my life tome, extremely bad experience. Avoid this hotel in any ways.
3 out of 5
by A verified traveler

Posted 11 Jul 2024
Pro: Hotel is in great location, right in the center of town. Cons: Hotel does not have on-site parking, parking garage (need key access) is two blocks away and since the main street is closed, there is no street parking in front so bringing in luggage is a struggle. Staff does help when needed. Also there is no AC in the building, my room was over 30C (about 90F) both nights.
3 out of 5
by A verified traveler

Posted 27 Jun 2024
lots of street noise (partying) until 3am. Towels were very worn. They put our towels back on the rack, but didn't make our bed.
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