Ratings based on 442 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Great hotel. No house keeping was disappointing.
by A verified traveler
Posted 17 Nov 2024
Des Moines Go To Spot... Great parking situation
by A verified traveler
Posted 25 Oct 2024
Worst experience I’ve had in a long time. Room was not clean, didn’t appear to he vacuumed as there was hair in many locations of the room. There were a group of young men wrestling on the floor above me until midnight literally shaking the ceiling fixtures in my room so when I go to call the front desk the phone isn’t working. To top it off this morning there is no hot water. However, the man at the desk, don’t know his name had spiked hair and was working at 11:00 am, could have cared less about any of my complaints and promptly dismissed me. As I waited for my car I could see that he as very busy watching videos on his phone. I cannot recommend this hotel nor will I stay here. Such a shame as I have stayed her in the past and it was top notch.
by A verified traveler
Posted 21 Oct 2024
We picked this hotel since it was close to the marathon start/finish line. We’re coming back next June for the Ironman and staying for the same reason.
The only downside was the pool was too chilly. Love the location though!
by A verified traveler
Posted 20 Oct 2024
I stayed here for a marathon. There was zero hot water in the shower the entire stay. The room smelled musty. And the room above me stomped around all night and I didn’t sleep one ounce. It was really frustrating to only have cold water in the shower after a marathon.
by A verified traveler
Posted 10 Oct 2024
by A verified traveler from Muscatine
Posted 8 Sep 2024
Good location. The layout of the building was somewhat confusing. Our room window faced a blank outside wall. Seemed to be doing a lot of updating and construction. Hallway carpets and elevator floors were dirty and stained. Bed was very comfortable and room was well appointed with a kitchen and bar area and clean. Wall light on bed wall was broken and shelf in bathroom was about to fall off along with the tp holder. Reported to front desk. Very good selection of options for breakfast.
by A verified traveler
Posted 28 Aug 2024 on Hotels
Great location Downtown, walk right across to the river and great views of the city. Great staff, clean and updated residence inn. Good hot breakfast. We will stay again.
by A verified traveler
Posted 26 Aug 2024
Hotel is in the middle of renovations, but our rooms where far away from all the construction and did not have any effect on our stay.
