Ratings based on 751 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Rooms were very clean and comfortable. Staff was exceptionally friendly and courteous always making sure we were happy.
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Dear Andrew,Hearing you had a clean, comfortable stay is music to our ears! We appreciate you letting us know about your great stay, and we are humbled by your kind praise for our team. It's our goal to ensure every guest feels at home and cared for. Please know you're always welcome at Hotel Blackhawk, Autograph Collection, so we hope to see you again soon!
by A verified traveler
Posted 21 Nov 2024
Overall, a bit of a let down. The property boasts of more than it offers. No housekeeping service, even though I informed a housekeeper that I was out of the room and to please make it up. No bacon at breakfast. (If I was running this hotel, a staff member would have been sent to remedy this.) The spa was mediocre at best. The website is vastly different than what is actually offered. To be fair, I wasn't charged for parking though. Fairly disappointing.
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Ann,Thank you for your feedback. We’re glad to hear you appreciated the waived parking charges and took the time to share your experience. However, we understand your disappointment and regret that many aspects fell below your expectations and our usual standards. Your insights are valuable and highlight areas where improvements are needed. We hope to welcome you back someday for a better visit.
by A verified traveler
Posted 19 Nov 2024
Gorgeous historic hotel that is well taken care of. Best place to stay downtown Davenport! Trust me I have tried them all!!
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Brad,How wonderful to hear that you consider Hotel Blackhawk, Autograph Collection the best place to stay in the area. We're glad you enjoyed your visit, and we look forward to seeing you again soon.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Blackhawk Team, Hotel Management
Dear Shannon,Thank you for your kind feedback! We’d love to welcome you back to Hotel Blackhawk, Autograph Collection for another comfortable visit. We hope to see you again soon!
by A verified traveler
Posted 17 Nov 2024
The hotel
Itself was beautiful. Checking in was a little confusing as we entered from the parking lot side entrance. Clean rooms, luxurious sheets. Tv in mirror in bathroom nice touch. Breakfast was ok on their onsite restaurant.
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Janelle,Thank you for staying with us and spotlighting our clean, comfortable, and well appointed-accommodations. Also, we appreciate your kind words regarding our beautiful facilities; however, we apologize for any confusion locating our front desk. We appreciate your feedback, and should your travels bring you back to Davenport, it would be an honor to welcome you again to Hotel Blackhawk, Autograph Collection.
by A verified traveler
Posted 16 Nov 2024
The hotel pool and unique bowling alley were closed for remodeling. No mention when I purchased.
Comment from Hotel Management
17 Nov 2024 by General Manager, Hotel Management
Dear Ed,Thank you for being our guest and sharing your feedback. While we hope you had a wonderful stay overall, we are sorry you were unaware that the pool and bowling alley were closed. Please know that we always want our guests to be informed, which is why we ensure any closures due to repairs and renovations are listed on our website for your convenience. We look forward to welcoming you back once our renovations are complete so you can truly enjoy all we have to offer.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Hotel Blackhawk Team, Hotel Management
Dear Eaamon,Thank you for your kind feedback! We’d love to welcome you back to Hotel Blackhawk, Autograph Collection for another comfortable visit. We hope to see you again soon!
by A verified traveler
Posted 4 Nov 2024
It was really nice. Clean and I was very satisfied!!
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Dear Derek,Thank you for your wonderful feedback! We’re delighted that you had a comfortable stay and hope you enjoyed everything we have to offer our guests. It was a pleasure having you here at Hotel Blackhawk, Autograph Collection, and we look forward to having you join us again in the future.
by A verified traveler
Posted 3 Nov 2024
Very nice hotel was impressed with the cleanliness
Comment from Hotel Management
3 Nov 2024 by General Manager, Hotel Management
Dear Shawn,Thank you for your kind words. It’s wonderful to hear that Hotel Blackhawk, Autograph Collection made a positive impression during your stay. Creating a well-maintained environment is a top priority, and it’s rewarding to know that this contributed to your overall experience. We look forward to welcoming you back for another pleasant visit.
by A verified traveler
Posted 21 Oct 2024
New Chef and staff were awesome. Incredible tasty food options for dinner lunch and breakfast
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
Dear Douglas,Thank you for your review. We're delighted our delicious culinary offerings and exceptional hospitality resonated with you, and we'll share your compliments with our team. We look forward to welcoming you back to Hotel Blackhawk, Autograph Collection.
