Ratings based on 995 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Property itself is starting to show a little worn. They room we stayed in had a dead plant on the bathroom sink, shower drain was unsafe, almost cut my foot as it is a tile piece tilted. Bathroom soap dispenser was empty, towels had stains on them and view was of a roof top with dirty rags disposed on it. We booked a king and the only king at check-in was by the elevator. Went to asks for another king as we were told that was the only king available for today. We ended up with a Double bed room just to get away from the elevator, reminder my partner is 6'7, kinda a inconvenience. We checked in at 3pm surprisingly that was the only king left, pretty strange. Staff was pleasant through, kind and nice. Area not the best but hey what downtown is. A guy was trying to sell us drugs right out front while we were awaiting for our Uber. All in all we probably will stay somewhere else next time.
by A verified traveler
Posted 18 Nov 2024
Great and speedy service. The only thing is they don’t change the sheets when it was clear they were dirty…. But the ladies at the front desk were amazing .. always nice and helpful
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 6 Oct 2024
The only problem I had with this place is parking. You have to pay for parking but thats to be expected in big cities.
by A verified traveler
Posted 2 Oct 2024
Our stay was great it was a really nice updated room and the staff was really friendly. The only thing I didn’t like was that the room felt really dark it didn’t have enough light, except for the bathroom which did have a lot of lighting. Also we walked to bars outside the hotel and the area felt safe.
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 16 Sep 2024
The establishment provided outstanding service and maintained a very high level of cleanliness.
