Ratings based on 1,832 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Was stared down by a concierge in the lobby then intensely questioned about our business being there. He did not believe me when I stated we were staying there and continued to question us about when we checked in. Interesting experience for sure. We enjoyed the room and rooftop experience. It was unfortunate to be made to feel like we didn’t belong there.
by A verified traveler
Posted 20 Jan 2025
Great place to stay!
by A verified traveler
Posted 20 Jan 2025
The service was top tier from the moment we arrived! Will definitely stay here again!
by A verified traveler from London
Posted 20 Jan 2025
by A verified traveler
Posted 19 Jan 2025
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by A verified traveler
Posted 19 Jan 2025
I loves the entrance of the hotel and city view of the hotel was very nice.
Comment from Hotel Management
19 Jan 2025 by Front Office Team, Hotel Management
Deena, Thank you for your review! We are happy to know that you enjoyed your stay with us. We hope to welcome you back in the future!
by A verified traveler
Posted 19 Jan 2025
Shower didn’t work properly- water wouldn’t
Come out
Comment from Hotel Management
19 Jan 2025 by Front Office Team, Hotel Management
Jenny, Thank you for your review! We are saddened to know that your shower did not work. Our manager on duty will reach out to you momentarily.
by A verified traveler
Posted 19 Jan 2025
Bb
Comment from Hotel Management
19 Jan 2025 by Front Office Team, Hotel Management
Cindy, Thank you for your review! We are glad to know that you enjoyed your stay with us. We hope to welcome you back to the Fairmont Dallas soon!
by A verified traveler
Posted 19 Jan 2025
Good
Comment from Hotel Management
19 Jan 2025 by Front Office Team, Hotel Management
Sarai, Thank you for your review! We are glad to know that you enjoyed your stay with us. We hope to welcome you back to the Fairmont Dallas soon!
by A verified traveler
Posted 18 Jan 2025
Comment from Hotel Management
18 Jan 2025 by Front Office Team, Hotel Management
Ayomide, we are saddened to hear that your stay was less than satisfactory. We would like to extend our apologizes on the behalf of our Fairmont team. Our management would like to speak with you in further detail regarding your recent stay.
