Ratings based on 355 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The staff was very helpful and friendly, and excellent housekeeping.
Comment from Hotel Management
25 Nov 2024 by Santa Lucía House Fórum, Hotel Management
It was a pleasure serving you. Thanks for sharing your experience.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Santa Lucia House Fórum, Hotel Management
Muchas gracias por su calificación. Fue un placer servirle.
by A verified traveler from Timmins
Posted 5 Nov 2024
Beautiful old colonial home converted into a boutique hotel. It is quaint and affordable, but don't confuse it with their main Santa Isabella Boutique Hotel which is a major cut above.
Comment from Hotel Management
6 Nov 2024 by Santa Lucia House Fórum, Hotel Management
Thanks for sharing your opinion. It was a pleasure.
by A verified traveler
Posted 2 Oct 2024
The house is beautiful and the staff very helpful and friendly
Comment from Hotel Management
2 Oct 2024 by Santa Lucia House Fórum, Hotel Management
Thank you for your comment, see you soon!!
by A verified traveler
Posted 28 Sep 2024
Beautiful stuff beautiful stay very close to the center and the house itself is wonderful
Comment from Hotel Management
1 Oct 2024 by Santa Lucia House Fórum, Hotel Management
Thank you for your comment, it was a pleasure serving you during your visit to Cuenca.
by A verified traveler
Posted 18 Sep 2024
Excellent place with wonderful people.
Comment from Hotel Management
18 Sep 2024 by Santa Lucia House Fórum, Hotel Management
Thank you for your comment Orlando. See you soon.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Santa Lucía House Fórum, Hotel Management
Thanks for sharing your stay. It was a pleasure serving you.
by A verified traveler from Plant City
Posted 16 Sep 2024
Little older property , but beautiful inside. Very convenient location . Maybe just upgrade floors. It’s wood floors and really loud when walking on some spots . Other than that very nice stay.
Comment from Hotel Management
16 Sep 2024 by Santa Lucía House Fórum, Hotel Management
Thanks for sharing your experience. It was a pleasure.
by A verified traveler
Posted 6 Sep 2024
The hotel is located in a good neighborhood in the downtown area of Cuenca, it was safe and we were able to walk and go shopping without any fear. The breakfast was excellent and the service was right on point. Darwin and Cristina were very helpful with information about the area. I will definitely stay in this hotel again.
Comment from Hotel Management
7 Sep 2024 by Santa Lucía House Fórum, Hotel Management
Dear Alba Thanks a lot for your opinion. It's very important for us. It was a pleasure serving you.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Santa Lucia House Fórum, Hotel Management
Fue un gusto servirle.
