Ratings based on 54 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Aug 2024
The location of the hotel is a couple of blocks away from the central plaza. Still, the rooms are oriented toward the interior with a garden setting so that I did not hear traffic noise.
Staff was exceptionally helpful !!! and kind.
The breakfast salon has intriguing colonial and/or republican paintings and wall decorations.
Comment from Hotel Management
23 Aug 2024 by Paola, Hotel Management
Dear Jessica, Thank you very much for your review. We are glad to know that you felt comfortable in our facilities and that you had a pleasant stay. We hope to have you back. Greetings!
by A verified traveler
Posted 6 Aug 2024
Beautiful. Exceptional service.
Great water pressure (not common for historic buildings in downtown Cuenca).
Comment from Hotel Management
7 Aug 2024 by Paola, Hotel Management
Dear Michael, We appreciate your kind review, it has been a pleasure to have you as guests. Greetings!
by A verified traveler
Posted 26 Jul 2024
My brother and I stayed for 3 nights. The room is very clean, neat and plenty of immediate hot water. No need to wait so long for hot water to come down of the shower!
The only thing is that we stayed the 1st night in a duplex room, it was a bit cold but they were nice enough to give us a heater. So be sure to ask for one. The nights get a bit cold.
We extended our stay but switched to a lower level room with double Queen beds,
1. So I don't have to go up and down the stairs. It's a colonial building so there are no elevators.
2. There are no windows with natural sunlight. Some rooms, the window faces the corridor so you need to keep your blinds down for privacy. This makes it feel dark and without windows. Just the lamps and overhead light can be used.
But overall it's a great stay. Would def. Recommend! Super clean, and safe to walk around, even at night!
Comment from Hotel Management
7 Aug 2024 by Paola, Hotel Management
Dear Leslie, Thank you very much for taking the time to give us feedback about your stay. We are pleased to know that you had a pleasant experience and we hope to have you back on a future occasion. Greetings!
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
22 May 2024 by Paola, Hotel Management
Estimado Jorge, agradecemos su reseña, ha sido un gusto servirle. Saludos!
by A verified traveler
Posted 3 Mar 2024
Staff go out of their way to ensure you are comfortable!
Comment from Hotel Management
6 Mar 2024 by Paola, Hotel Management
Dear William, it has been a pleasure for us to serve you. Thank you for the review. Greetings!
by A verified traveler from TAMPA
Posted 27 Nov 2023
Recommend this place to anyone and everyone
Comment from Hotel Management
29 Nov 2023 by Paola, Hotel Management
Dear Gregory, thank you very much for your kind review, it has been a pleasure to serve you. Greetings!
by A verified traveler
Posted 16 Nov 2023
Comment from Hotel Management
17 Nov 2023 by Paola, Hotel Management
Estimado Jorge, agradecemos su reseña, ha sido un gusto servirle. Saludos!
by A verified traveler
Posted 30 Sep 2023
Very quiet and confortable hotel
Comment from Hotel Management
30 Sep 2023 by David, Hotel Management
happy to serve you, we hope to return soon
by A verified traveler
value for money
Posted 8 Jan 2023 on HotelsSuper clean and tidy. Staff was attentive. Very calm environment even tho conveniently located in the historic center, close to a variety of entertainment venues. Very good value for money.
Comment from Hotel Management
8 Jan 2023 by Kevin, Hotel Management
Juan Paulo, thank you for your positive review, we are gonna keep improving for increase our quality and give everyone the best service in Hotel Raymipampa, hope tou see you soon.
by A verified traveler
Posted 15 Aug 2022
The property is in a perfect location only three blocks from Calderon Park. The staff was friendly and the grounds well kept. Great value! I would stay here again.
Comment from Hotel Management
17 Aug 2022 by Paola, Hotel Management
Paulo thank you very much for your kind review, we hope to have you back at the hotel. Greetings!