Ratings based on 446 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 1 Nov 2024
People were vere friendly and helpful. The room we were in was a bit small but was very clean and comfortable. Got their own bar at the front entrance. Once you step out the front entrance, you are close to everything, it's so convenient and mainly for the price of the rooms are very reasonable. Highly recommend for people travelling on a budget. Thumbs up.
Comment from Hotel Management
6 Nov 2024 by Hotel NuVe Heritage Management, Hotel Management
Dear Valued Guest, We are thrilled to receive your wonderful feedback and are delighted that you had an enjoyable stay with us. We appreciate your kind words and look forward to welcoming you back to Hotel NuVe Heritage in the future. Thank you again for your feedback, and we wish you a safe and pleasant journey ahead. Best regards,
by A verified traveler
Posted 5 Sep 2024
Good location, close to Raffles City and Raffles Hotel. The Hotel itself has few features and the room was quite small, however it’s a great central location for those looking to explore the city.
Comment from Hotel Management
13 Sep 2024 by Hotel NuVe Heritage Management, Hotel Management
Dear Valued Guest, We are grateful for your exceptional feedback and are pleased to hear that your stay at Hotel NuVe Heritage was a success. Your satisfaction is our top priority, and we hope to have the pleasure of serving you again soon. Thank you for your kind words, and we wish you continued safety and well-being. Sincerely, Hotel NuVe Heritage Management
by A verified traveler
Posted 30 Aug 2024
Didn’t realise the property was under construction, the room was so tiny luckily this was a stay for a lay over. Would not recommend to stay as you won’t be able to fit your suitcases in the room. Worst sleep woke up with a sore neck. Staff were friendly and helpful.
Comment from Hotel Management
31 Aug 2024 by Hotel NuVe Heritage Management, Hotel Management
Dear Valued Guest, We appreciate your feedback and regret that your experience at Hotel NuVe Heritage did not meet your expectations. Please accept our sincerest apologies for the issues you encountered during your stay. We are committed to continuously improving our services and your input is invaluable in our pursuit of excellence. Thank you for your feedback. We wish you a safe and pleasant journey ahead.
by A verified traveler
Posted 24 Aug 2024
Minibar is free which is great! However our fridge wasn't even turned on (?) so everything was warm. MIL almost had an asthma attack as the room had a strong odour and mould.
We asked to leave but were told that it couldn't be authorised until the next day. Given the price of this place there just wasn't a lot of boxes ticked.
The entrance to the hotel is through a (?) bar that's in construction. No lobby and no sign stating what is actually happening there.
This is something I would expect to cost about half of what we paid.
The AC that you supposedly have control over resets back to 22deg frequently. I would change it and then find 2 hours later it was back on 22. Don't give pax the option of control if you're just going to limit it!?!
My biggest concern and downfall with this place is the health issues MIL faced that weren't appropriately addressed and they are too polite to take it further!
It is a great walking distance to Bugis Junction, very convenient for shopping and MRT.
Too many red flags here and would not recommend or return.
Comment from Hotel Management
31 Aug 2024 by Hotel NuVe Heritage Management, Hotel Management
Dear Valued Guest, We thank you for sharing your concerns with us and apologize sincerely for the shortcomings you experienced during your stay. Your feedback is crucial in our ongoing efforts to enhance our services. We are dedicated to delivering exceptional experiences for our guests and will continue to strive for improvements. Thank you for your feedback. We wish you continued safety and well-being.
by A verified traveler
Posted 11 Aug 2024
Great small boutique option in a quiet area. Would stay again.
Comment from Hotel Management
31 Aug 2024 by Hotel NuVe Heritage Management, Hotel Management
Dear Valued Guest, We are grateful for your exceptional feedback and are pleased to hear that your stay at Hotel NuVe Heritage was a success. Your satisfaction is our top priority, and we hope to have the pleasure of serving you again soon. Thank you for your kind words, and we wish you continued safety and well-being.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
12 Jul 2024 by Hotel NuVe Heritage Management, Hotel Management
Dear Valued Guest, Thank you for your kind feedback and we sincerely hope you will stay with us again soon. Take care and stay safe! Regards,
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
15 Jun 2024 by Hotel NuVe Heritage Management, Hotel Management
Dear Valued Guest, Thank you for your kind feedback and we sincerely hope you will stay with us again soon. Take care and stay safe! Regards,
by A verified traveler from Richmond
Posted 28 May 2024
A great little boutique hotel 3 blocks from City Hall station. 2 blocks to Raffles and CIJIMES. Good dining and cocktails on Purvis St as well.
Comment from Hotel Management
15 Jun 2024 by Hotel NuVe Heritage Management, Hotel Management
Dear Valued Guest, Thank you for your kind feedback and we sincerely hope you will stay with us again soon. Take care and stay safe! Regards,
by A verified traveler
Posted 9 May 2024 on Hotels
Comment from Hotel Management
15 Jun 2024 by Hotel NuVe Heritage Management, Hotel Management
Dear Valued Guest, Thank you for your kind feedback and we sincerely hope you will stay with us again soon. Take care and stay safe! Regards,
