Ratings based on 969 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Brittney C., Hotel Management
Hi Seth,Your 5-star rating is much appreciated. Thank you for your business. We hope to see you again soon.
by A verified traveler
Posted 25 Nov 2024
We loved our room! It was located at the end of a hallway and was uniquely shaped with lots of windows that had incredible views. The room was clean and quiet, the bed was comfortable and the bathroom had plenty of towels and hot water. What more do you need?
Comment from Hotel Management
25 Nov 2024 by Hyatt Regency Columbus, Hotel Management
Good day Beth,Thank you for taking the time and giving us your feedback. We appreciate and value your feedback. We are glad to hear that you enjoyed your stay, and we hope to welcome you back to our hotel soon.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Laura, Hotel Management
Dear Walter,hank you for taking the time to provide your rating. We love hearing that you had a great experience while staying with us and we hope to welcome you back as our guest soon.Best regards,
by A verified traveler
Posted 18 Nov 2024
The room was very clean and had all the amenities we needed. The bathroom is really nice but the shower pressure isn't great. Beds are comfortable and the view is great!
Comment from Hotel Management
19 Nov 2024 by Brittney C., Hotel Management
Hi Megan,Thank you for your awesome review. We are thrilled to learn that you had a great stay and your bed was comfortable. Your comments about the water pressure are appreciated. This helps to directly impact your future stays with us. We value your business and look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Nov 2024
Easy access to the arena. Parking is a bit of a hike but staff was very pleasant and helpful.
Comment from Hotel Management
18 Nov 2024 by Lindsey, Hotel Management
Dear Michelle,Thank you for your rating and review. We love that the staff was friendly and helpful and that you enjoyed the location. We would love to have you back again soon!Warm Regards,
by A verified traveler
Posted 18 Nov 2024
Great check in and close proximity to the arena
Comment from Hotel Management
18 Nov 2024 by Lindsey, Hotel Management
Hello Scott,Thank you for your rating and review. We are thrilled that check in was smooth and easy. It is great to hear you enjoyed the location as it was close to the arena. We would love to host you again soon!Best Wishes,
by A verified traveler
Posted 17 Nov 2024
Everything was very nice, the staff made a mistake and charged two different cards of mine for the stay and it really put a strain on my finances for the night, after mistake was made the staff was very helpful but unfortunately there wasn’t much they can do at the moment but I will come back
Comment from Hotel Management
18 Nov 2024 by Lindsey, Hotel Management
Dear Miquel,Thank you for your your rating and review. We apologize about the accidental charges. We are happy to see you would stay again. Best Wishes,
by A verified traveler
Posted 13 Nov 2024
Spacious clean updated room
Comment from Hotel Management
14 Nov 2024 by Ana, Hotel Management
Greetings Andrea,Thank you for your feedback. We appreciate having you stay with us while in Columbus. We're glad to hear you enjoyed your room. We hope to see you again soon!
by A verified traveler
Posted 12 Nov 2024
Room was very nice & updated. Nice location as well.
Comment from Hotel Management
13 Nov 2024 by Travis, Hotel Management
Hello Jessica! Thank you for writing a review of our hotel. It is great to know you enjoyed your stay and appreciated our hotel's location. We look forward to seeing you again soon. Warm Regards, Travis
by A verified traveler from Cape Coral
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Hyatt Regency Columbus, Hotel Management
Good day Mr. John,Thank you for taking the time and giving us your feedback.
