Ratings based on 976 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from LAFAYETTE
Posted 22 Nov 2024
Room was great and beds were extremely comfortable.
Comment from Hotel Management
22 Nov 2024 by GM, Hotel Management
Dear Blake, What more can you ask for in a great stay at a hotel? We are thrilled you had an exceptionally comfy stay and are grateful for your business and feedback. Please come back soon! Best, Eric Johnson, GM
by A verified traveler
Posted 22 Nov 2024
I enjoyed my time here at the Hyatt House!
Comment from Hotel Management
22 Nov 2024 by GM, Hotel Management
Dear Shawnise, We enjoyed hosting you! Thank you not only for your business but also for this uplifting review. We are proud to have been a part of your trip and hope you will return someday. Best, Eric Johnson, GM
by A verified traveler from Akron
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by GM, Hotel Management
Dear Patrick, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Eric Johnson, GM
by A verified traveler
Posted 18 Nov 2024
N/a
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Tenecia, Thank you so much for sharing your thoughtful review. We genuinely appreciate your feedback and hope to welcome you back soon. Your satisfaction means a lot to us! Best, Eric Johnson, GM
by A verified traveler
Posted 18 Nov 2024
Everything was wonderful!
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Dianne, We are delighted to have provided you with a wonderful stay. Thank you for choosing our hotel and we look forward to welcoming you back soon. Your positive review is greatly appreciated. Best, Eric Johnson, GM
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Jon, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Eric Johnson, GM
by A verified traveler
Posted 10 Nov 2024
Woke up to no hot water, staff could not give an estimated time for a fix. Supposedly no manager or maintenance on duty. Would not provide a discount or anything. We had plans for the day and could t take a shower.
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear SHERRI, Thank you for taking the time to review our hotel. I'm sorry for the water temperature issues you experienced; please forgive us. Also, I'm sorry we did not fix the problem right away. Your feedback is welcomed as it allows us to monitor and improve the guest experience. We appreciate you staying with us and hope to see you again for a stay in line with our high standards. Sincerely, Eric Johnson, GM
by A verified traveler from Greenfield
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by GM, Hotel Management
Dear Gary, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Eric Johnson, GM
by A verified traveler
Posted 7 Nov 2024
Great stay with clean and handsome room. Free breakfast was good and parking was well lit and convenient. Recommend!
Comment from Hotel Management
8 Nov 2024 by GM, Hotel Management
Dear Herbert, We take great pride in providing the cleanest accommodations in Columbus. Thank you for recognizing the hard work of our housekeeping team in this positive review and for complimenting our amenities as well. We are ready and waiting to serve anytime you return to the area. Best, Eric Johnson, GM
by A verified traveler
Posted 29 Oct 2024
Great property and clean nice rooms. Easily access anything around Columbus. Parking lot was very accommodating. Breakfast could have been a little better (food was cold) but not bad.
Comment from Hotel Management
30 Oct 2024 by GM, Hotel Management
Dear John, It is wonderful that you enjoyed your stay at our Hyatt House. Our convenient location, great amenities, and clean accommodations are some of the most celebrated aspects of the hotel in our guests' reviews, so it is great that you agree. On behalf of the entire team, I want to thank you so much for your business, and please come back soon. Best, Eric Johnson, GM
