Ratings based on 538 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Very nice extremely friendly
by A verified traveler
Posted 26 Sep 2024
I liked the room. Staff is always nice and the breakfast is good
Comment from Hotel Management
27 Sep 2024 by Megan Geddings - GM, Hotel Management
Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to having you back in the future!
by A verified traveler
Posted 23 Sep 2024
Hotel could use new rugs in the hall way
Comment from Hotel Management
25 Sep 2024 by Megan Geddings - GM, Hotel Management
Thank you for your feedback. We appreciate your business and time reviewing your stay.
by A verified traveler
Posted 22 Sep 2024
This was a huge disappointment… This location was overpriced to $750 per night for parents weekend at the University of South Carolina… While over priced I didn’t mind paying for a clean and convenient room.
The bathroom was not overly clean… The shower amenities were pulled off the wall & laying crooked on the shower shelf and the shower stains on the bottom of the floor as well as on the wall. It just did not look clean at all.
The water pressure in the shower was a trickle at best and we had four people staying in our room it took an hour per person to get completely washed, in addition, nowhere in the check-in or on the add from Expedia did it say this is not a full-service hotel meaning they do not clean your room or replace towels… We were gone for 12 hours on Saturday. It came back to our room and had no clean towels and the beds were not made. I went to the front desk and had to wait 20 minutes for the front desk gentleman to show up who was rude and said this hotel is not full service and you have to ask them if you want them to clean… This is completely absurd given the rate of the night for this location. The breakfast was also not well tended and very cold food. There was no water in the Cantina for sale and when I asked the lady at the front desk, she huffed and walked to the back and brought me one water bottle to purchase , all around this was a terrible experience made worse by the over price. Would not recommend and will never stay at this location again.
Comment from Hotel Management
23 Sep 2024 by Megan Geddings - GM, Hotel Management
Thank you for taking the time to review your stay. We appreciate your feedback and thank you for bringing these issues to our attention. We will look into this further to help improve our guest experience.
by A verified traveler
Posted 22 Sep 2024
GOOD
Comment from Hotel Management
23 Sep 2024 by Megan Geddings - GM, Hotel Management
Thank you for reviewing your stay with us we appreciate your feedback.
by A verified traveler
Posted 19 Sep 2024
Perfect for Carolina football and the Vista.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Megan Geddings - GM, Hotel Management
Thank you for your feedback. We appreciate your business and hope to see you again soon!
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Megan Geddings - GM, Hotel Management
Thank you for your business and taking the time to review your stay with us!
by A verified traveler from seven fields
Posted 3 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Megan Geddings - GM, Hotel Management
Thank you for reviewing your stay with us. We look forward to seeing you again soon!
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Megan Geddings - GM, Hotel Management
Thank you for your feedback!
