Ratings based on 476 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from swanbridge
Posted 15 Nov 2024
Great lady that checked me in. Amazing city. Loads to do. Thanks for having me.
by A verified traveler from Summerville
Posted 10 Nov 2024
Love the hotel
Comment from Hotel Management
11 Nov 2024 by Reagan O. - Front Office Manager, Hotel Management
Thank you for your wonderful review! We're so glad to hear that you had a great stay with us. It's always a pleasure to know when we've met our guests' expectations.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Reagan O. - Front Office Manager, Hotel Management
Thank you for your wonderful review! We're so glad to hear that you had a great stay with us. It's always a pleasure to know when we've met our guests' expectations.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Reagan O. - Front Office Manager, Hotel Management
Thank you for your review! We're glad you enjoyed your stay and look forward to welcoming you back again soon.
by A verified traveler
Posted 20 Oct 2024
This property was very clean and well kept. The night auditor was friendly and informative.
Comment from Hotel Management
22 Oct 2024 by Reagan O. - Front Office Manager, Hotel Management
Thank you for your review! We're so glad to hear that you found our property clean and well-kept. It’s also wonderful to know that our night auditor made a positive impression by being friendly and informative. We hope to welcome you back for another great stay in the future!
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Jodi C - General Manager, Hotel Management
Thank you for your review! We're glad you enjoyed your stay and look forward to welcoming you back again soon.
by A verified traveler
Posted 10 Oct 2024
The properties in a great location the staff was so wonderful and accommodating parking was easy. The lobby was nice modern. The rooms were spacious and clean and the beds very comfortable.
Comment from Hotel Management
12 Oct 2024 by Reagan O. - Front Office Manager, Hotel Management
Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience during your stay. Our team works hard to ensure every guest has a memorable visit, and it’s wonderful to know we met your expectations.We look forward to welcoming you back on your next stay!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Reagan O. - Front Office Manager, Hotel Management
Thank you for your feedback. We appreciate you taking the time to share your experience. While we're glad certain aspects of your stay were satisfactory, we’re always striving to improve and would love to hear any suggestions you have for how we can make your next visit even better.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Reagan O. - Front Office Manager, Hotel Management
Thank you for choosing to stay with us! We appreciate the feedback, we look forward to seeing you again soon!
by A verified traveler
Posted 23 Sep 2024
Nice property, great location, but horrible smell in my room for entire time there. Staff tried to remedy it, but it smelled like rotten trash and got worse at night for some reason. Property management needs to close down room and find out where the smell emanates from.
Comment from Hotel Management
24 Sep 2024 by Reagan O. - Front Office Manager, Hotel Management
Thank you for your feedback. We're glad to hear you enjoyed the property and location, but we sincerely apologize for the unpleasant smell in your room. We appreciate you bringing this to our attention, and we're sorry that our efforts to resolve the issue didn’t meet expectations. Rest assured, we will have our property management thoroughly investigate and resolve the source of the odor. We hope you'll consider giving us another chance in the future for a more enjoyable stay.
