Ratings based on 1,237 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Clean, comfortable and quiet. Would stay here again.
by A verified traveler from Bayside
Posted 22 Nov 2024
Stay here for Bengals games
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Thomas,We hope you had a great time at the game! Thanks so much for making our accommodations your home base for adventure in Cincinnati, and we look forward to hosting you again!Best,Team Hyatt Cincinnati
by A verified traveler from Bayside
Posted 22 Nov 2024
Stay here for Bengals games
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Thomas, We hope you had a great time at the game! Thanks so much for making our accommodations your home base for adventure in Cincinnati, and we look forward to hosting you again! Best, Team Hyatt Cincinnati
by A verified traveler from Bayside
Posted 22 Nov 2024
Great property close to paycor stadium
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Thomas,Our team thanks you for your perfect rating. We are glad our location was ideal for your plans in the area and that our accommodations served you well. We look forward to the pleasure of hosting you again at Hyatt Regency Cincinnati!Best,Team Hyatt Cincinnati
by A verified traveler
Posted 17 Nov 2024
by A verified traveler from Kitchener
Posted 14 Nov 2024
Was great and clean
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Christopher, Thank you for taking the time to leave us a wonderful review! It's great that our commitment to cleanliness and comfort made a great impression on you. We appreciate your kind words and hope you'll consider returning in the future.Best,Team Hyatt Cincinnati
by A verified traveler from West Hartford
Posted 14 Nov 2024
I stayed at this property for a Psych conference and it was great!
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Thank you for staying with us and for your feedback. We're glad you had an excellent experience. We hope to welcome you back to Hyatt Regency Cincinnati soon for another great stay!Best,Team Hyatt Cincinnati
by A verified traveler
Posted 11 Nov 2024
The area around the hotel is under heavy construction. The hotel lobby was filthy. The furniture in the lobby was so dirty that we were unwilling to sit anywhere. The front desk staff was rude and very unfriendly. The "restaurant" pantry area is OVERPRICED to the point that I laughed in their face when they told me a small donut the size of a silver dollar was $3.00. A medium coffee was $5.50 and up......total rip off. The room itself has so much hair on the floor on the bathroom that we initially thought the tile floor was cracked. The bathroom lighting is harsh and the shower water pressure is VERY bad. I would sooner stay at Motel 6 than pay to stay at this hotel ever again.
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear William,Thank you for your feedback. We are disappointed to learn that your accommodations were not up to our normal standards of cleanliness. We will have our housekeeping team address the issues you shared to avoid this situation in the future. We're sorry your stay did not meet your expectations, and we value your input as we work on improvements for future guests.Best,Team Hyatt Cincinnati
by A verified traveler from Richmond
Posted 11 Nov 2024
Condition of room was disappointing for Hyatt standard. Ceiling is shower was water damaged. Headboard looked dodgy
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Natalie,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the condition of the room, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, please come back to see us.Best,Team Hyatt Cincinnati
by A verified traveler
Posted 10 Nov 2024
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Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Gregory,Thank you for taking a moment to rate your experience staying with us at Hyatt Regency Cincinnati. We are pleased your overall visit was ideal, and we are always ready to assist however we can if you have issues or questions. It was an honor having you as our guest, and we hope to welcome you back soon!Best,Team Hyatt Cincinnati
