Ratings based on 967 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
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by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 20 Oct 2024
Great location
by A verified traveler
Posted 18 Oct 2024
Valet parking is used very loosely.
by A verified traveler
Posted 15 Oct 2024
We booked a king bed and they changed our room to two queen beds so we had to sleep separately in order to be comfortable. They didn’t tell us about the change and when we showed up they said all of their king beds are taken. Why was I able to book this then? It was obviously given away to a more important guest. Will not stay here again, the staff just sat around the lobby on their phone. The only good customer service given was from the valet gentlemen.
by A verified traveler
Posted 14 Oct 2024
Room was spacious
by A verified traveler
Posted 13 Oct 2024
I did not like the problems with checking in. My husband and I lost time waiting for our room when we had planned only one day to visit attractions nearby.
by A verified traveler
Posted 12 Oct 2024
Not alerted about Forceded Valet. Room switch, we were supposed to have a large suite and received a small room. Then we were informed no other rooms available. Not choosing this hotel ever again.
by A verified traveler
Posted 11 Oct 2024
I did not like the parking and our carpet was dirty. My granddaughters feet were black from walking in the carpet barefoot. It was extremely noisy. The people next to us got into a scream, cussing fight at 1:30am waking up my 1 year old granddaughter. Some of the staff were great. One in particular staff member was loud and very unprofessional.
by A verified traveler
Posted 4 Oct 2024
Clean rooms, quiet, spacious