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Hotel Jardin Cancun

2.5 star property
Hotel with free parking, near Ultramar Ferry Puerto Juárez

Choose dates to view prices

Photo gallery for Hotel Jardin Cancun

Iron/ironing board, free WiFi, bed sheets
Lobby
Shower, free toiletries, towels, soap
Lobby sitting area
Front of property
In the heart of Downtown Cancun, Hotel Jardin Cancun offers a welcoming stay. With free self parking and express check-out, your trip is off to a seamless start. Take advantage of laundry facilities, in-room WiFi and tour assistance during your visit.

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is P1,193
P1,669 total
includes taxes & fees
Feb 25 - Feb 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Triple Room, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe or closet
  • 24 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe or closet
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
Wardrobe or closet
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Hotel Colonial San Carlos Cancún Centro

  • Breakfast included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
7.4 out of 10, Good, (73)
The price is P683
P1,052 total
includes taxes & fees
Feb 24 - Feb 25
Hotel Colonial San Carlos Cancún Centro
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About the neighborhood

Map
Calle 4 Oriente Lote 20, 64, Cancun, QROO, 77524

What's nearby

  • Las Palapas Park - 18 min walk
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Plaza 28 - 4 min drive
  • Cancun Mall - 5 min drive
  • Puerto Cancun Marina Town Center - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪La Suegra - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Puente Puerto Juárez - ‬11 min walk
  • ‪El Paisano del 23 - ‬12 min walk
  • ‪Taqueria Bonampak - ‬8 min walk

About this property

Hotel Jardin Cancun

Hotel near Ultramar Ferry Puerto Juárez
Hotel Jardin Cancun provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, a TV in the lobby, and a 24-hour front desk
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Hotel Jardin Cancun feature comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Frequently asked questions

Is Hotel Jardin Cancun pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Jardin Cancun?

As of Feb 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Jardin Cancun on Feb 25, 2025 start from P 1,193.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Jardin Cancun?

Self parking is free at this property.

What time is check-in at Hotel Jardin Cancun?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Jardin Cancun?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Jardin Cancun located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Séptimo Día Adventist Church and Mercado 23. Benito Juarez Municipal Building and Las Palapas Park are also within 1 mi (2 km).

Hotel Jardin Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 153 out of 401 reviews
Rating 8 - Good. 117 out of 401 reviews
Rating 6 - Okay. 58 out of 401 reviews
Rating 4 - Poor. 30 out of 401 reviews
Rating 2 - Terrible. 43 out of 401 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really great. I recommend!
Stayed 7 nights in Jan 2025

6/10 Okay

5Lexi

Liked: Cleanliness, staff & service
Disliked: Amenities
There bug sprays,or cleaning sprays are terrible. They are so overpowering ,you cough Continually.
Stayed 2 nights in Nov 2024

8/10 Good

Hyleim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood isn't safe
Stayed 1 night in Oct 2024

2/10 Terrible

Lyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No room available at check-in.Girl at reception desk recommended another hotel in area.
Stayed 1 night in Oct 2024

8/10 Good

Esteban

Liked: Cleanliness
Disliked: Amenities
The staff would need to be more active and outgoing
Stayed 1 night in Sep 2024

2/10 Terrible

Ian

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not safe area for visitors
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Noe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. A cockroach crawled on my little girls head in the middle of the night and she woke us up screaming. When I brought it up to the front desk during checkout, they offered no remedy, apology or refund. 2. The shower was leaking heavily all night. 3. The AC took over 30 minutes to cool. 4. There’s no way elevator. We had to carry out luggage four flights of stairs. 5. The fan was rattling all night. 6. The pillow cases were torn. 7. There were no towels in the room. I had to go down four flights of stairs to request them because there’s no phone in the room to call the front desk. 8. Parking is extremely limited and tight. It’s basically a small courtyard enclosed by a gate.
Stayed 1 night in Jul 2024

8/10 Good

Monica, Apple valley

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator made it hard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry

I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Stayed 6 nights in May 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Ian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Mar 2024

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold water is not strong enough in my room number 30
Stayed 7 nights in Feb 2024

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely not a place for ladies
Stayed 1 night in Feb 2024

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy
Stayed 15 nights in Dec 2023

2/10 Terrible

Mason

Traveled with family
Stayed 1 night in Dec 2023

6/10 Okay

TaeSik

Stayed 2 nights in Dec 2023

2/10 Terrible

Eskinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t recommend this hotel due to dirty hotel, they asking bay by cash. In general I had bad experience
Stayed 7 nights in Dec 2023

8/10 Good

Mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Seungjin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel...no hot water for the shower
No hot water available for the bathroom and couldn't take a shower and the front door is like jail bar...This place is not safe to stay. Horrible and terrible hotel in Cancun.
Stayed 1 night in Dec 2023

8/10 Good

Aminta E

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, I would have gave them a 5 star but it doesn’t have an elevator and we had heavy luggage and a disabled person, they gave us a room in the 4th floor so you can imagine going up the stairs with luggage and a disabled person, staff is very friendly.
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel had no elevator we had to carry 4 luggage to 4 levels. The neighbors looked very dangerous.

10/10 Excellent

KEVIN IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, se los recomiendo muy cercano a todo y zona tranquila, la pase muy bien 💢