Ratings based on 989 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Yelm
Posted 24 Nov 2024
Location was convenient to downtown area. Poor service, few amenities. Broken water pipes in the ceiling leaking into the lobby and parking area. Room door lock malfunctioned 5 times in the 3 nights we stayed. Room towels were hard to come by. No computer workstation as advertised, and no bar or restaurant. Not a place I would recommend.
by A verified traveler from Mississauga
Posted 23 Nov 2024
Just down the road from the beach. Easy area to navigate and lots of dining options.
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Great!
by A verified traveler
Posted 29 Oct 2024
Excelente opcion
Comment from Hotel Management
2 Nov 2024 by Jacqueline L, Hotel Management
Estimado Sr RodolfoGracias por tomarse el tiempo para calificar su experiencia mientras se hospeda con nosotros. Su experiencia con nosotros está por debajo de nuestro estándar. Brindar el más alto nivel de hospitalidad es nuestra prioridad número uno y le pido disculpas sinceras por no haber cumplido con sus expectativas. Si tiene algún comentario o área de oportunidad que nos pueda proporcionar, con gusto le daré seguimiento a su comentario. Espero que elija quedarse con nosotros nuevamente cuando sus viajes lo traigan de regreso a la zona.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Jacqueline L, Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler from FONTANA
Posted 25 Oct 2024
Hotel location is good … close to the restaurants, bars and beaches. Public transportation right outside of hotel . Downside poor staff service , no AC at the lobby, service not at the level of other Marriott’s .
Comment from Hotel Management
2 Nov 2024 by Jacqueline L, Hotel Management
Dear Miss. EstefaniaThank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 20 Oct 2024
Walking distance to everywhere.
Comment from Hotel Management
21 Oct 2024 by Jacqueline L- Reservations, Hotel Management
Dear Mr. ManuelThank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 18 Oct 2024
Water force in the shower was very slow, the sink looked slightly clogged
Comment from Hotel Management
21 Oct 2024 by Jacqueline L-Reservations, Hotel Management
Dear Mr.Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 11 Oct 2024
Great place to stay!
Comment from Hotel Management
14 Oct 2024 by Jacqueline -Reservations, Hotel Management
Dear Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
