Ratings based on 475 Verified Reviews

4.5 out of 5
84% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Kasa Downtown Austin, Hotel Management
Hi Blanca, thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon! Best Regards, Team Kasa
5 out of 5
by A verified traveler

Posted 16 Aug 2024
Nice apartment w/balcony view. Very clean, and nice central Austin downtown location. Less than 10 minute walk to the convention center, lots of restaurants to choose from. About 2 blocks to a park area by the river with long trails for walking or jogging. Worth checking out.
1 out of 5
by A verified traveler

Posted 25 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Kasa Downtown Austin, Hotel Management
Hi Julieta,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
5 out of 5
by A verified traveler

Posted 12 Jul 2024
Loved it! Definitely will stay anytime I’m in Austin.
5 out of 5
by A verified traveler

Posted 24 Jun 2024
Fantastic clean appartment
5 out of 5
by A verified traveler

Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Kasa Downtown Austin, Hotel Management
Hi Takeo,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
5 out of 5
by A verified traveler

Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Kasa Downtown Austin, Hotel Management
Hi LaToyia,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
1 out of 5
by A verified traveler

Posted 13 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Kasa Downtown Austin, Hotel Management
Hi Lara,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
5 out of 5
by A verified traveler

Posted 9 Jun 2024 on Hotels
Comment from Hotel Management
9 Jun 2024 by Kasa Downtown Austin, Hotel Management
Hi Julian,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
5 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Kasa Downtown Austin, Hotel Management
Hi Caitlyn,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa