Ratings based on 1,028 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hamilton
Posted 11 Dec 2024
Clean, large room, comfortable bed
by A verified traveler
Posted 9 Dec 2024
Nice place cool staffing
Comment from Hotel Management
10 Dec 2024 by Customer Service, Hotel Management
Erick, it's wonderful to hear you had a great time at Holiday Inn Express & Suites Austin Downtown - University. Our team members are always eager to provide a memorable experience. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Customer Service, Hotel Management
Destiny, thank you for staying with us at Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel. We’re delighted you had such a great experience. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 8 Dec 2024
Great location to 6th stree festivities and eateries. Good comfortable hotel. I was not aware there was a cost for parking, I must have not read that when booking so include that in your overall cost of staying there.
Comment from Hotel Management
9 Dec 2024 by Customer Service, Hotel Management
Dan, thank you for staying with us at Holiday Inn Express & Suites Austin Downtown - University. We’re delighted you found our location convenient and the hotel comfortable. For future visits, feel free to reach out with any questions about parking or other amenities. Hope to see you soon!
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Customer Service, Hotel Management
Oswaldo, thank you for staying with us at the Holiday Inn Express & Suites Austin Downtown - University. We're thrilled to see your positive rating and look forward to welcoming you back soon.
by A verified traveler
Posted 7 Dec 2024
We really enjoyed our stay. The staff was amazing and super nice, and the hotel was top notch. The breakfast was delicious. It was very quiet, we never even heard people in the halls. We were a little worried about the homeless shelter close by but we never once felt unsafe and they had security on site. We really enjoyed our stay and would stay there again in the future.
Comment from Hotel Management
8 Dec 2024 by Customer Service, Hotel Management
Katie, we are thrilled you enjoyed your stay at Holiday Inn Express & Suites Austin Downtown - University. It’s wonderful to hear our team members made such a positive impression and that you appreciated the delicious breakfast and quiet atmosphere. Your safety and comfort are important to us, and it's great to know you felt secure during your visit. We look forward to welcoming you back in the future!
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Customer Service, Hotel Management
Dylan, thank you for staying with us at Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel. It's wonderful to receive your positive rating. We hope to welcome you back soon!
by A verified traveler
Posted 5 Dec 2024
Very cool hotel in downtown Austin
Everting so near
Recommended!
Comment from Hotel Management
6 Dec 2024 by Customer Service, Hotel Management
Abeer, it's wonderful to hear you had an enjoyable stay at Holiday Inn Express & Suites Austin Downtown - University. We’re delighted you found the location convenient and appreciated the hotel's atmosphere. Thank you for recommending us!
by A verified traveler
Posted 3 Dec 2024
Loved the front desk personnel!! They were all so friendly!
Comment from Hotel Management
5 Dec 2024 by Customer Service, Hotel Management
Stephanie, thank you for your wonderful feedback. We’re delighted you loved your experience at the Holiday Inn Express & Suites Austin Downtown - University. Our team will be thrilled to hear your kind words about their friendliness. Looking forward to welcoming you back soon!
by A verified traveler
Posted 3 Dec 2024
quiet, safe and clean
Comment from Hotel Management
4 Dec 2024 by Customer Service, Hotel Management
Kate, it’s wonderful to hear you had a great time at Holiday Inn Express & Suites Austin Downtown - University. We're thrilled to know you enjoyed the peaceful, secure, and clean environment. We look forward to welcoming you back!
